NHTSA campaign 23V177000 · Manufacturer campaign 2023030014 & 15
Mercedes Benz Recall 23V-177: Water Intrusion from AC Drain Hose May Cause Short
NHTSA recall 23V177000 (Manufacturer campaign 2023030014 & 15) was reported by Mercedes-Benz USA, LLC on March 17, 2023, with 61,450 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz GLE 350, Mercedes Benz GLE 450, Mercedes Benz GLS450 and more for model years 2020–2021. Owners were notified on April 28, 2023, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V177000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Mercedes Benz VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 23V177000 (also written 23V-177 or 23V177)
- Filed by
- Mercedes-Benz USA, LLC
- Manufacturer campaign number
- 2023030014 & 15
- Report received
- Potentially affected
- 61,450 vehicles (per NHTSA)
- Component
- Visibility — Defroster/Defogger/HVAC System
- Owners notified
Repair completion: 88.04% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 23V177000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mercedes Benz
Mercedes Benz AMG GLE53
Mercedes Benz AMG GLE63
Mercedes Benz AMG GLS63
Mercedes Benz GLE 350
Mercedes Benz GLE 450
Mercedes Benz GLE 580
Mercedes Benz GLS450
Mercedes Benz GLS580
Mercedes Benz GLS 580 4Matic
Mercedes Benz Maybach GLS600
NHTSA's recall notice
As NHTSA's recall record states it for campaign 23V177000.
Defect description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Safety consequence
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 23V177000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.