NHTSA campaign 21V548000 · Altec campaign CSN 828
Altec Recall 21V-548: Leveling Sprocket Weld Failure
NHTSA recall 21V548000 (Altec campaign CSN 828) was reported by Altec Industries, Inc. on July 21, 2021, with 1,284 vehicles potentially affected (per NHTSA). NHTSA's record lists the Altec AA-Class and Altec AN-Class for the 2020 model year. Owners were notified on September 15, 2021, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V548000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 21V548000 (also written 21V-548 or 21V548)
- Filed by
- Altec Industries, Inc.
- Altec campaign number
- CSN 828
- Report received
- Potentially affected
- 1,284 vehicles (per NHTSA)
- Component
- Equipment — Mechanical — Boom/Crane/Ladder
- Owners notified
Repair completion: 89.1% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 21V548000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Altec
All Altec recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 21V548000.
Defect description
Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.
Safety consequence
Uncontrolled platform leveling increases the risk of injury and death.
Manufacturer remedy
Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 828.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Sources
Official NHTSA notice for recall 21V548000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.