NHTSA vehicle safety data
2020 Altec AA-Class Recalls & Complaints
The 2020 Altec AA-Class has 1 NHTSA recall campaign on file as of October 21, 2026. try.vin has no NHTSA owner complaints on file for the 2020 Altec AA-Class. Recall repairs are usually free at an authorized Altec dealer.
NHTSA recall and complaint data for the 2020 Altec AA-Class. Recall data is refreshed daily from NHTSA.
Leveling Sprocket Weld Failure
NHTSA #21V548000 · Equipment — Mechanical — Boom/Crane/Ladder · NHTSA notice
Reported July 21, 2021 · Altec Industries, Inc.
Potentially affected: 1,284 vehicles
Repair completion: 89.1% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Altec campaign CSN 828 · Owners notified September 15, 2021
Defect description
Altec Industries, Inc. (Altec) is recalling certain 2020 AA5X/AN5X, AA5X(E)/AN5X(E), AA6X/AN6X, AA6X(E)/AN6X(E), AN4X-OC/AN4X(E)-OC, AN5X-OC/AN5X(E)-OC, AA/AN67-E100, and AA/AN67(E)-E100 vehicles. The leveling sprocket may have a failed weld between the sprocket and hub assembly.
Safety consequence
Uncontrolled platform leveling increases the risk of injury and death.
Manufacturer remedy
Altec will inspect and replace the damaged sprocket assembly, free of charge. If no damage is observed, a secondary retention kit will be installed to limit rotation of the platform, free of charge. Owner notification letters were mailed on September 15, 2021. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 828.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your 2020 Altec AA-Class VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Altec AA-Class at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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