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NHTSA campaign 21V058000 · Manufacturer campaign 2021020025

Mercedes-Maybach and Mercedes Benz Recall 21V-058: Inaccurate Vehicle Location for Emergency Services

NHTSA recall 21V058000 (Manufacturer campaign 2021020025) was reported by Mercedes-Benz USA, LLC on February 5, 2021, with 1,292,258 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mercedes Benz C 300, Mercedes Benz CLA 250, Mercedes Benz GLC 300 and more for model years 2016–2021. Owners were notified on March 12, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 21V058000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
21V058000 (also written 21V-058 or 21V058)
Filed by
Mercedes-Benz USA, LLC
Manufacturer campaign number
2021020025
Report received
Potentially affected
1,292,258 vehicles (per NHTSA)
Component
Electrical System — Software
Owners notified

Repair completion: 95.32% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 21V058000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Mercedes-Maybach

All Mercedes-Maybach recalls

Mercedes Benz

All Mercedes Benz recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 21V058000.

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Manufacturer remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 21V058000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.