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NHTSA campaign 20V788000 · Ford campaign 20S72

Ford and Lincoln Recall 20V-788: Motor Mount Fasteners May Loosen Over Time

NHTSA recall 20V788000 (Ford campaign 20S72) was reported by Ford Motor Company on December 17, 2020, with 1,405 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Explorer and Lincoln Aviator for model years 2020–2021. Owners were notified on February 3, 2021, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V788000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V788000 (also written 20V-788 or 20V788)
Filed by
Ford Motor Company
Ford campaign number
20S72
Report received
Potentially affected
1,405 vehicles (per NHTSA)
Component
Engine
Owners notified

Repair completion: 92.03% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V788000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ford

All Ford recalls

Lincoln

All Lincoln recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V788000.

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Safety consequence

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V788000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.