NHTSA campaign 20V657000 · Manufacturer campaign W81
Jeep Recall 20V-657: Front Lower Control Arms May Fracture
NHTSA recall 20V657000 (Manufacturer campaign W81) was reported by Chrysler (FCA US LLC) on October 27, 2020, with 698 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jeep Cherokee for the 2021 model year. Owners were notified on October 30, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V657000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Jeep VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V657000 (also written 20V-657 or 20V657)
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign number
- W81
- Report received
- Potentially affected
- 698 vehicles (per NHTSA)
- Component
- Suspension — Front — Control Arm — Lower Arm
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V657000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Jeep
Jeep Cherokee
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V657000.
Defect description
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Safety consequence
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
Manufacturer remedy
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V657000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.