NHTSA campaign 20V597000 · Volvo Bus campaign SR20-87
Volvo Bus Recall 20V-597: Engine can be Started while being Worked On
NHTSA recall 20V597000 (Volvo Bus campaign SR20-87) was reported by Volvo Bus Corporation on September 29, 2020, with 10 vehicles potentially affected (per NHTSA). NHTSA's record lists the Volvo Bus 9700 for the 2020 model year. Owners were notified on November 6, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V597000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V597000 (also written 20V-597 or 20V597)
- Filed by
- Volvo Bus Corporation
- Volvo Bus campaign number
- SR20-87
- Report received
- Potentially affected
- 10 vehicles (per NHTSA)
- Component
- Engine
- Owners notified
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V597000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Volvo Bus
Volvo Bus 9700
NHTSA's recall notice
As NHTSA's recall record states it for campaign 20V597000.
Defect description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
Safety consequence
An engine that can be started while being worked on increases the risk of injury to the service technician.
Manufacturer remedy
Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V597000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.