NHTSA campaign 19V671000
Heartland Recall 19V-671: Upper Bunk Bed may Fall
NHTSA recall 19V671000 was reported by Heartland Recreational Vehicles, LLC on September 20, 2019, with 28 vehicles potentially affected (per NHTSA). NHTSA's record lists the Heartland Milestone for the 2020 model year. Owners were notified on September 20, 2019, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V671000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V671000 (also written 19V-671 or 19V671)
- Filed by
- Heartland Recreational Vehicles, LLC
- Report received
- Potentially affected
- 28 vehicles (per NHTSA)
- Component
- Equipment
- Owners notified
Repair completion: 71.43% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V671000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Heartland
Heartland Milestone
- 2020 · Vehicles built August 23, 2019 – September 16, 2019 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V671000.
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.
Safety consequence
If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.
Manufacturer remedy
Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V671000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.