NHTSA vehicle safety data
2020 Heartland Milestone Recalls, Ratings & Complaints
The 2020 Heartland Milestone has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Heartland dealer.
NHTSA recall and complaint data for the 2020 Heartland Milestone. Recall data is refreshed daily from NHTSA.
STRUCTURE
NHTSA #20V643000Reported October 19, 2020 · Heartland Recreational Vehicles, LLC
Potentially affected: 104 vehicles
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2020 Milestone fifth-wheel trailers. The outriggers may bend due to loading within the rear storage area.
Safety consequence
If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.
Manufacturer remedy
Heartland will notify owners, and dealers will reinforce the frame, free of charge. The recall began December 4, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EQUIPMENT
NHTSA #20V084000Reported February 13, 2020 · Heartland Recreational Vehicles, LLC
Potentially affected: 487 vehicles
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.
Safety consequence
In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.
Manufacturer remedy
Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
EQUIPMENT
NHTSA #19V671000Reported September 20, 2019 · Heartland Recreational Vehicles, LLC
Potentially affected: 28 vehicles
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Milestone recreational trailers. The wood backers for bunk supports were not installed on the slide out bunk end walls during manufacturing, possibly allowing the upper bunk bed to fall.
Safety consequence
If the bed falls while someone is on, or under, the bunk, there is an increased risk of an injury.
Manufacturer remedy
Heartland dealers will install wood backers to secure the bunk bed, free of charge, all affected vehicles were on dealer lots. The recall began September 20, 2019. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
ELECTRICAL SYSTEM:WIRING
NHTSA #19V525000Reported July 12, 2019 · Heartland Recreational Vehicles, LLC
Potentially affected: 5,598 vehicles
Defect description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Safety consequence
Overheating of the connection can increase the risk of a fire.
Manufacturer remedy
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Heartland Milestone model years
Check your 2020 Heartland Milestone VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Heartland Milestone at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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