NHTSA campaign 18V398000 · Manufacturer campaign U56
Dodge and Ram Recall 18V-398: Loss of Visibility in Backup Camera/FMVSS 111
NHTSA recall 18V398000 (Manufacturer campaign U56) was reported by Chrysler (FCA US LLC) on June 14, 2018, with 1,837 vehicles potentially affected (per NHTSA). NHTSA's record lists the Dodge Journey, Ram 1500, Ram 2500 and more for the 2018 model year. Owners were notified on August 2, 2018, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 18V398000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 18V398000 (also written 18V-398 or 18V398)
- Filed by
- Chrysler (FCA US LLC)
- Manufacturer campaign number
- U56
- Report received
- Potentially affected
- 1,837 vehicles (per NHTSA)
- Component
- Back Over Prevention — Sensing System — Camera
- Owners notified
- Safety standard
- FMVSS 111
Repair completion: 86.09% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 18V398000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Dodge
Dodge Journey
- 2018 · Vehicles built May 1, 2018 – May 9, 2018 (per NHTSA)
Ram
Ram 1500
- 2018 · Vehicles built May 1, 2018 – May 10, 2018 (per NHTSA)
Ram 2500
- 2018 · Vehicles built May 1, 2018 – May 11, 2018 (per NHTSA)
Ram 3500
- 2018 · Vehicles built May 1, 2018 – May 11, 2018 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 18V398000.
Defect description
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety consequence
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 18V398000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.