NHTSA campaign 18V303000 · Manufacturer campaign 18-319

Crossroads Recall 18V-303: Rear Safety Exit Window Blocked by Ladder

NHTSA recall 18V303000 (Manufacturer campaign 18-319) was reported by Keystone RV Company on May 10, 2018, with 156 vehicles potentially affected (per NHTSA). NHTSA's record lists the Crossroads Redwood for model years 2016–2017. Owners were notified on May 23, 2018, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 18V303000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
18V303000 (also written 18V-303 or 18V303)
Filed by
Keystone RV Company
Manufacturer campaign number
18-319
Report received
Potentially affected
156 vehicles (per NHTSA)
Component
Equipment — Other — Labels
Owners notified

Repair completion: 26.67% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 18V303000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Crossroads

  • Crossroads Redwood

    • 2016, 2017 · Vehicles built February 5, 2015 – September 9, 2016 (per NHTSA)
All Crossroads recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 18V303000.

Defect description

Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.

Safety consequence

If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.

Manufacturer remedy

Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 18V303000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.