NHTSA campaign 17V640000 · Chrysler campaign T56
Chrysler (FCA US LLC) Recall 17V-640: Active Headrests may not Deploy in a Crash
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 17V640000 (Chrysler campaign T56) was reported by Chrysler (FCA US LLC) on October 10, 2017, with 363,930 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chrysler 200, Dodge Avenger and Jeep Liberty for model years 2011–2013. Owners were notified on December 4, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V640000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V640000 (also written 17V-640 or 17V640)
- Filed by
- Chrysler (FCA US LLC)
- Chrysler campaign number
- T56
- Report received
- Potentially affected
- 363,930 vehicles (per NHTSA)
- Component
- Seats — Front Assembly — Head Restraint
- Owners notified
Repair completion: 35.94% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V640000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V640000.
Defect description
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Safety consequence
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V640000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.