NHTSA campaign 17V535000 · Mack campaign SC0408
Mack Recall 17V-535: Tie Rod may Loosen
NHTSA recall 17V535000 (Mack campaign SC0408) was reported by Mack Trucks, Inc. on August 31, 2017, with 439 vehicles potentially affected (per NHTSA). NHTSA's record lists the Mack PINNACLE (CHU) and Mack PINNACLE (CXU) for the 2016 model year. Owners were notified on October 17, 2017, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 17V535000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 17V535000 (also written 17V-535 or 17V535)
- Filed by
- Mack Trucks, Inc.
- Mack campaign number
- SC0408
- Report received
- Potentially affected
- 439 vehicles (per NHTSA)
- Component
- Steering — Linkages — Tie Rod Assembly
- Owners notified
Repair completion: 77.45% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 17V535000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mack
Mack PINNACLE (CHU)
- 2016 · Vehicles built March 9, 2015 – June 26, 2015 (per NHTSA)
Mack PINNACLE (CXU)
- 2016 · Vehicles built March 9, 2015 – June 26, 2015 (per NHTSA)
NHTSA's recall notice
As NHTSA's recall record states it for campaign 17V535000.
Defect description
Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.
Safety consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Manufacturer remedy
Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 17V535000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.