NHTSA campaign 13V499000
Neo Trailers Recall 13V-499: Interior Side Door Lock May Become Inoperable
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 13V499000 was reported by Neo Manufacturing Inc. LLC on October 23, 2013, with 434 vehicles potentially affected (per NHTSA). NHTSA's record lists the Neo Trailers NAS, Neo Trailers NAV and Neo Trailers NCV for model years 2010–2011. Owners were notified on December 4, 2013, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V499000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 13V499000 (also written 13V-499 or 13V499)
- Filed by
- Neo Manufacturing Inc. LLC
- Report received
- Potentially affected
- 434 vehicles (per NHTSA)
- Component
- Latches/Locks/Linkages
- Owners notified
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 13V499000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 13V499000.
Defect description
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Safety consequence
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Manufacturer remedy
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 13V499000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.