NHTSA vehicle safety data
2011 Neo Trailers NAV Recalls, Ratings & Complaints
The 2011 Neo Trailers NAV has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Neo Trailers dealer.
NHTSA recall and complaint data for the 2011 Neo Trailers NAV. Recall data is refreshed daily from NHTSA.
LATCHES/LOCKS/LINKAGES
NHTSA #13V499000Reported October 23, 2013 · Neo Manufacturing Inc. LLC
Potentially affected: 434 vehicles
Defect description
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Safety consequence
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Manufacturer remedy
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Neo Trailers NAV model years
Check your 2011 Neo Trailers NAV VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Neo Trailers NAV at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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