NHTSA campaign 13V306000

Matthews Specialty Vehicles Recall 13V-306: Unexpected Unfurling of the Awning

  • Recall influenced by NHTSA's Office of Defects Investigation

NHTSA recall 13V306000 was reported by Matthews Specialty Vehicles on July 10, 2013, with 5 vehicles potentially affected (per NHTSA). NHTSA's record lists the Freightliner XCR, International Terrastar, Thomas Built CHSU/MICKEY and more for model years 2000, 2011, 2013. Owners were notified on August 13, 2013, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 13V306000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
13V306000 (also written 13V-306 or 13V306)
Filed by
Matthews Specialty Vehicles
Report received
Potentially affected
5 vehicles (per NHTSA)
Component
Equipment
Owners notified

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 13V306000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Freightliner

  • Freightliner XCR

    • 2013 · Vehicles built June 27, 2013 – June 27, 2013 (per NHTSA)
All Freightliner recalls

International

  • International Terrastar

    • 2013 · Vehicles built June 12, 2013 – June 12, 2013 (per NHTSA)
All International recalls

Thomas Built

  • Thomas Built CHSU/MICKEY

    • 2011 · Vehicles built April 24, 2013 – April 24, 2013 (per NHTSA)
  • Thomas Built FE

    • 2000 · Vehicles built April 15, 2013 – April 15, 2013 (per NHTSA)
All Thomas Built recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 13V306000.

Defect description

Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

Safety consequence

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Manufacturer remedy

Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 13V306000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.