NHTSA vehicle safety data
2011 Thomas Built CHSU/MICKEY Recalls, Ratings & Complaints
The 2011 Thomas Built CHSU/MICKEY has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built dealer.
NHTSA recall and complaint data for the 2011 Thomas Built CHSU/MICKEY. Recall data is refreshed daily from NHTSA.
EQUIPMENT
NHTSA #13V306000Reported July 10, 2013 · Matthews Specialty Vehicles
Potentially affected: 5 vehicles
Defect description
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Safety consequence
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Manufacturer remedy
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Check your 2011 Thomas Built CHSU/MICKEY VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thomas Built CHSU/MICKEY at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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