NHTSA campaign 10V096000 · Manufacturer campaign 10012

Chevrolet and GMC Recall 10V-096: HEATING VENTILATION & AC CONTROL KNOB FRACTURE

NHTSA recall 10V096000 (Manufacturer campaign 10012) was reported by GENERAL MOTORS CORP. on March 12, 2010, with 9,137 vehicles potentially affected (per NHTSA). NHTSA's record lists the Chevrolet Express, GMC Sanana and GMC Savana for model years 2009–2010. Owners were notified on March 12, 2010, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 10V096000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
10V096000 (also written 10V-096 or 10V096)
Filed by
GENERAL MOTORS CORP.
Manufacturer campaign number
10012
Report received
Potentially affected
9,137 vehicles (per NHTSA)
Component
Visibility — Defroster/Defogger/HVAC System
Owners notified
Safety standard
FMVSS 103

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 10V096000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Chevrolet

  • Chevrolet Express

    • 2009 · Vehicles built May 26, 2009 – June 10, 2009 (per NHTSA)
    • 2010 · Vehicles built July 27, 2009 – August 31, 2009 (per NHTSA)
All Chevrolet recalls

GMC

  • GMC Sanana

    • 2010 · Vehicles built July 27, 2009 – August 31, 2009 (per NHTSA)
  • GMC Savana

    • 2009 · Vehicles built May 26, 2009 – June 10, 2009 (per NHTSA)
All GMC recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 10V096000.

Defect description

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.

Safety consequence

IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD POSSIBLY RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Notes

GM RECALL NO. 10012.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Sources

Official NHTSA notice for recall 10V096000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.