NHTSA campaign 04V442000 · Ford campaign 04S20
Ford Recall 04V-442: FORD/REAR LIFTGATE GLASS
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 04V442000 (Ford campaign 04S20) was reported by FORD MOTOR COMPANY on September 13, 2004, with 955,732 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Explorer and Ford Mountaineer for model years 2002–2003. Owners were notified on September 30, 2004, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 04V442000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Ford VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 04V442000 (also written 04V-442 or 04V442)
- Filed by
- FORD MOTOR COMPANY
- Ford campaign number
- 04S20
- Report received
- Potentially affected
- 955,732 vehicles (per NHTSA)
- Component
- Structure — Body — Hatchback/Liftgate — Hinge and Attachments
- Owners notified
- NHTSA investigation
- Preliminary Evaluation PE04-045 (per NHTSA's investigations file)
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 04V442000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Ford
Ford Explorer
Ford Mountaineer
NHTSA's recall notice
As NHTSA's recall record states it for campaign 04V442000.
Defect description
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
Safety consequence
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
Manufacturer remedy
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes
FORD RECALL NO. 04S20.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Sources
Official NHTSA notice for recall 04V442000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.