NHTSA campaign 03V383000
Jayco Recall 03V-383: JAYCO/SAMSUNG/MICROWAVES
NHTSA recall 03V383000 was reported by JAYCO, INC. on October 9, 2003, with 6,442 vehicles potentially affected (per NHTSA). NHTSA's record lists the Jayco Granite Ridge, Jayco Greyhawk, Jayco Legacy and more for model years 2002–2004.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 03V383000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 03V383000 (also written 03V-383 or 03V383)
- Filed by
- JAYCO, INC.
- Report received
- Potentially affected
- 6,442 vehicles (per NHTSA)
- Component
- Equipment — Recreational Vehicle/Trailer
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 03V383000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Jayco
Jayco Cove
Jayco Designer
- 2002 · Vehicles built July 6, 2001 – October 15, 2003 (per NHTSA)
Jayco Designer Legacy
Jayco Eagle
Jayco Escapade
- 2003 · Vehicles built July 6, 2001 – October 15, 2003 (per NHTSA)
Jayco Granite Ridge
Jayco Greyhawk
Jayco Jay Flight
Jayco Kiwi
Jayco Legacy
Jayco Qwest
Jayco Talon
NHTSA's recall notice
As NHTSA's recall record states it for campaign 03V383000.
Defect description
ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Safety consequence
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Manufacturer remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.
Notes
CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Sources
Official NHTSA notice for recall 03V383000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.