NHTSA vehicle safety data

2019 Cadillac XTS Recalls, Ratings & Complaints

The 2019 Cadillac XTS has 2 NHTSA recall campaigns and 6 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2019 Cadillac XTS, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2019 Cadillac XTS owner complaints

Owners have filed 6 complaints with NHTSA about the 2019 Cadillac XTS, describing incidents dated June 14, 2019 to October 21, 2026.

Most-cited components

Air Bags 1 complaint
Engine 1 complaint
Power Train 1 complaint
Seats 1 complaint
Service Brakes 1 complaint
Steering 1 complaint

Of the 6 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11772676 · Filed October 21, 2026
The contact owns a 2019 Cadillac XTS. The contact stated that while driving 20 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. Upon turning off and restarting the vehicle, the power steering…
ODI #11665993 · Filed June 10, 2025
currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The…
ODI #11620684 · Filed October 18, 2024
The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.

Read all 6 complaints

Missing Rivet on Seat Belt Buckle Assembly

NHTSA #18V899000 · Seat Belts — Front · NHTSA notice

Reported December 19, 2018 · General Motors LLC

Potentially affected: 175 vehicles

Repair completion: 98.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N182204040 · Owners notified February 7, 2019 · Vehicles built November 19, 2018 – December 5, 2018 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.

Safety consequence

If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficient Coating on Rear Brake Caliper Pistons

NHTSA #18V576000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice

Reported August 30, 2018 · General Motors LLC

Potentially affected: 210,628 vehicles

Repair completion: 95.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 18279 · Owners notified October 11, 2018 · Vehicles built April 18, 2018 – June 21, 2018 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Safety consequence

A reduction of braking performance can increase the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2019 Cadillac XTS 4 DR FWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

12% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2019 Cadillac XTS 4 DR AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

12% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

6 owner complaints have been filed with NHTSA for the 2019 Cadillac XTS.

Steering

ODI #11772676

Incident: October 21, 2026 · Filed: October 21, 2026

The contact owns a 2019 Cadillac XTS. The contact stated that while driving 20 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn, and the contact pulled over to the side of the road. Upon turning off and restarting the vehicle, the power steering operated as intended. The contact associated the failure with NHTSA Campaign Number: 19V086000 (Steering). The failure mileage was 109,133.

Power Train; Engine

ODI #11665993

Incident: May 18, 2025 · Filed: June 10, 2025

currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the vehicle to slow down or speed up when at cruising speeds. There were no warning lights nor messages, but I've started to experience the issue/symptoms for about a month now. Which came out of nowhere. Recently, I replaced the transmission cooler line and performed a drain and fill, but the shudder continues.

Air Bags; Seats

ODI #11620684

Incident: October 18, 2024 · Filed: October 18, 2024

The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.

Tires

ODI #11620551

Incident: October 17, 2024 · Filed: October 18, 2024

The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.

Service Brakes

ODI #11386070

Crash

Incident: December 31, 2020 · Filed: January 2, 2021

BRAKES FAILED TO COMPLETELY STOP THE VEHICLE ONCE WHEN BACKING OUT OF A PARKING SPOT AND AGAIN WHEN PULLING INTO A PARKING SPOT

Unknown or Other

ODI #11254679

Incident: June 14, 2019 · Filed: September 11, 2019

THE BACKUP CAMERA GUIDE LINES CAN BARELY BE SEEN AND IN ANY SUN LIGHT CANNOT BE SEEN AT ALL. AT NIGHT , ALL YOU CAN SEE IS WHAT LOOKS LIKE SNOW. CADILLAC SAYS IT IS A SOFTWARE PROBLEM AND THERE IS NO FIX. THIS IS A SAFETY ISSUE AND NEED TO BE ADDRESSED THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND CADILLAC REFUSES TO FIX IT

Other Cadillac XTS model years

Check your 2019 Cadillac XTS VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac XTS at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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