NHTSA vehicle safety data

2014 Cadillac XTS Recalls, Ratings & Complaints

The 2014 Cadillac XTS has 4 NHTSA recall campaigns and 50 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2014 Cadillac XTS, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2014 Cadillac XTS owner complaints

Owners have filed 50 complaints with NHTSA about the 2014 Cadillac XTS, describing incidents dated October 22, 2013 to September 8, 2026.

Most-cited components

Electrical System 16 complaints
Suspension 11 complaints
Unknown or Other 9 complaints
Service Brakes 6 complaints
Engine 5 complaints
Steering 4 complaints

Of the 50 complaints on file, 2 report a crash and 3 a fire; across all 50 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11764587 · Filed September 15, 2026
Stabilink light intermittently turns on vehicle hestates act if it’s going to quit
ODI #11728969 · Filed April 3, 2026
Odometer Fraud. The contact purchased a 2014 Cadillac XTS. After the purchase, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale in July of 2024. At the time of purchase, the mileage was 128,000. The contact stated that while attempting to obtain an extended…
ODI #11698180 · Filed November 7, 2025
The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for…

Read all 50 complaints

Electronic Parking Brake may Drag

NHTSA #14V541000 · Parking Brake · NHTSA notice

Reported September 9, 2014 · General Motors LLC

Potentially affected: 205,309 vehicles

Repair completion: 96.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14471 · Owners notified October 28, 2014 · Vehicles built February 12, 2013 – July 24, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Safety consequence

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Manufacturer remedy

GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Reprogram Sensing And Diagnostic Module

NHTSA #14V518000 · Air Bags — Frontal — Sensor/Control Module-Inactive · NHTSA notice

Reported August 28, 2014 · General Motors LLC

Potentially affected: 5 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14532 · Owners notified October 15, 2014 · Vehicles built April 11, 2013 – June 27, 2013 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

Safety consequence

In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

Manufacturer remedy

GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Improperly Torqued Steering Component Fasteners

NHTSA #14V409000 · Steering · NHTSA notice

Reported July 2, 2014 · General Motors LLC

Potentially affected: 106 vehicles

Repair completion: 98.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14378 · Owners notified June 27, 2014 · Vehicles built September 9, 2013 – January 22, 2014 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

Safety consequence

If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.

Manufacturer remedy

GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake Booster Pump Relay Connector Corrosion

NHTSA #14V116000 · Service Brakes, Hydraulic — Power Assist — Vacuum — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported March 17, 2014 · General Motors LLC

Potentially affected: 63,903 vehicles

Repair completion: 98.57% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 14062 · Owners notified April 7, 2014 · Vehicles built February 12, 2013 – March 7, 2014 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.

Safety consequence

The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.

Manufacturer remedy

GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2014 Cadillac XTS 4 DR AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

12% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

2014 Cadillac XTS 4 DR FWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 5, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

12% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning (Optional) Lane Departure Warning (Optional)

50 owner complaints have been filed with NHTSA for the 2014 Cadillac XTS.

Suspension

ODI #11764587

Incident: September 8, 2026 · Filed: September 15, 2026

Stabilink light intermittently turns on vehicle hestates act if it’s going to quit

Electrical System

ODI #11728969

Incident: March 18, 2026 · Filed: April 3, 2026

Odometer Fraud. The contact purchased a 2014 Cadillac XTS. After the purchase, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale in July of 2024. At the time of purchase, the mileage was 128,000. The contact stated that while attempting to obtain an extended warranty for the vehicle, the contact was informed that the vehicle had been subjected to odometer fraud. The contact was informed that in 2022, the mileage was documented as 198,000. The contact researched to track the VIN and became aware that before the vehicle was purchased, the previous owner had logged the mileage as 145,000. The contact had not filed a report with any other agencies.

Equipment

ODI #11698180

Incident: October 15, 2025 · Filed: November 7, 2025

The contact owns a 2014 Cadillac XTS. The contact stated while parked and occupied in the vehicle, attempting to start the vehicle infotainment system displays a black screen and glitched. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact mention the failure has occurred on two different occasions. The manufacture was notified of the failure and they informed him that he will have to pay out of pocket for the cost of the repair. The approximate failure mileage was 122,000.

Service Brakes; Forward Collision Avoidance

ODI #11682660

Incident: August 13, 2025 · Filed: August 24, 2025

My back brakes have locked up on me while going 65 miles a hour. It was smoking bad when I had to get back home.

Parking Brake

ODI #11678327

Incident: July 15, 2025 · Filed: August 4, 2025

The contact owns a 2014 Cadillac XTS. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact slowly drove the vehicle to the residence five streets away. The contact exited the vehicle and performed an inspection of the vehicle. Upon inspecting the vehicle, the contact noticed that the front passenger’s side rotor was red-hot. The contact poured water on the rotor and steam filled the air. A mobile mechanic was contacted, and the vehicle was diagnosed with a seized brake chamber. The contact was informed that the electric parking brake needed to be replaced with an unknown part. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V541000 (Parking Brake); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The manufacturer confirmed that the recall repair was performed in September 2014 on the vehicle. The failure mileage was approximately 166,000.

Tires

ODI #11673119

Incident: June 27, 2025 · Filed: July 13, 2025

Cracking on the white walls & splitting on the gold line wall I purchased the tires new (thinking) they was new with a warranty from discount tire witch they were new not used but already two years old & when I took them back to discount tire they said they was discontinued and they had took just a deduction off the tires with a warranty and it was just like buying some new ones I ask the salesman what's the point of the warranty he don't know or help I couldn't afford to pay for some new ones & I have to make it to work and than the other one did the same I reached out to the manufacturer and send him pictures and the receipt just a run around I had just replaced them again & the date is from 2022 it's 2025 please hold them accountable thanks in advance contact me @ [XXX] please INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Suspension; Unknown or Other; Service Brakes

ODI #11667819

Incident: January 21, 2021 · Filed: June 18, 2025

Light come dash board stabilitrak light light for master break steering it has been in many wrecks and they sold it to me it keeps going sometimes when you hit the breaks jump’s stuffers the drivers seat goes all the way back when you get out off car

Back Over Prevention

ODI #11664676

Incident: June 3, 2025 · Filed: June 3, 2025

The contact owns a 2014 Cadillac XTS. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display a rearview image. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V709000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Electrical System; Latches/Locks/Linkages

ODI #11643773

Incident: February 18, 2025 · Filed: February 19, 2025

The contact owns a 2014 Cadillac XTS. The contact stated while the vehicle was parked, the hazard lights unintendedly illuminated, and all the doors failed to unlock as needed. There were no warning lights illuminated. The vehicle remained at the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,200.

Seat Belts

ODI #11623886

Incident: November 5, 2024 · Filed: November 6, 2024

The steel cable coming from the floor anchor to the seatbelt has frayed and broken off from normal use. The problem was not noticed until the day before it completely detached. We purchased the car in May of 2015.

Other Cadillac XTS model years

Check your 2014 Cadillac XTS VIN

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