NHTSA vehicle safety data

2020 Cadillac XT4 Recalls, Ratings & Complaints

The 2020 Cadillac XT4 has 5 NHTSA recall campaigns and 18 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Cadillac dealer.

NHTSA recall and complaint data for the 2020 Cadillac XT4, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2020 Cadillac XT4 owner complaints

Owners have filed 18 complaints with NHTSA about the 2020 Cadillac XT4, describing incidents dated November 21, 2020 to October 1, 2026.

Most-cited components

Service Brakes 5 complaints
Unknown or Other 5 complaints
Engine 4 complaints
Forward Collision Avoidance 3 complaints
Electrical System 2 complaints
Suspension 2 complaints

Of the 18 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11768739 · Filed October 3, 2026
A PROBLEM WITH SOMETHING INTERNAL CAUSING THE HAZARD LIGHTS TO COME ON WHEN THE CAR IS NOT TURNED ON. REPEATED ATTEMPTS TO TURN THE HAZARD LIGHTS OFF DON'T WORK. THEY STAY ON AND DO NOT STOP UNTIL THE BATTERY WAS TOTALLY DEAD. I DON'T KNOW WHICH SYSTEMS ARE AFFECTED OR TRIGGER THE HAZARD LIGHTS TO…
ODI #11748420 · Filed July 6, 2026
Brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on
ODI #11701521 · Filed November 25, 2025
The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to…

Read all 18 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Cadillac XT4 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Preliminary Evaluation PE21-010: Air Bag Malfunction
Closed August 24, 2023

Open and recently closed NHTSA defect investigations

Rearview Camera May Fail

NHTSA #22V868000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported November 23, 2022 · General Motors, LLC

Potentially affected: 10,199 vehicles

Repair completion: 92.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N222373320 · Owners notified February 3, 2023

Defect description

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Safety consequence

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Rear Seat Belt Retractor Not Secured Properly

NHTSA #21V649000 · Seat Belts — Critical Fasteners · NHTSA notice

Reported August 20, 2021 · General Motors, LLC

Potentially affected: 402 vehicles

Repair completion: 78.36% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N212333380 · Owners notified September 17, 2021

Defect description

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

Safety consequence

An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tire Failure may Cause Sudden Air Loss

NHTSA #21V115000 · Tires · NHTSA notice

Reported February 25, 2021 · General Motors, LLC

Potentially affected: 33,838 vehicles

Repair completion: 81.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N212329050 · Owners notified March 22, 2021

Defect description

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Safety consequence

Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Missing Bolts on Start/Stop Accumulator

NHTSA #20V668000 · Power Train — Automatic Transmission · NHTSA notice

Reported October 29, 2020 · General Motors LLC

Potentially affected: 194,105 vehicles

Repair completion: 82.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N202313440 · Owners notified December 15, 2020

Defect description

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Safety consequence

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Manufacturer remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sensor Contamination in Electronic Brake Boost

NHTSA #20V588000 · Service Brakes · NHTSA notice

Reported September 24, 2020 · General Motors LLC

Potentially affected: 3,677 vehicles

Repair completion: 97.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign A202307260 · Owners notified December 9, 2020

Defect description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Safety consequence

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2020 Cadillac XT4 SUV FWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Driver: 5, Passenger: 4

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Rollover

17% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning (Optional)

1 investigation

2020 Cadillac XT4 SUV AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Driver: 5, Passenger: 4

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Rollover

15% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning (Optional)

1 investigation

18 owner complaints have been filed with NHTSA for the 2020 Cadillac XT4.

Unknown or Other

ODI #11768739

Incident: October 1, 2026 · Filed: October 3, 2026

A PROBLEM WITH SOMETHING INTERNAL CAUSING THE HAZARD LIGHTS TO COME ON WHEN THE CAR IS NOT TURNED ON. REPEATED ATTEMPTS TO TURN THE HAZARD LIGHTS OFF DON'T WORK. THEY STAY ON AND DO NOT STOP UNTIL THE BATTERY WAS TOTALLY DEAD. I DON'T KNOW WHICH SYSTEMS ARE AFFECTED OR TRIGGER THE HAZARD LIGHTS TO COME ON. AAA WAS SUMMONED FOR BATTERY SERVICE. BATTERY WAS REPLACED BUT THE ISSUE WAS NOT FIXED.

Unknown or Other; Service Brakes

ODI #11748420

Incident: November 25, 2025 · Filed: July 6, 2026

Brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on

Fuel System, Gasoline; Engine

ODI #11701521

Incident: November 25, 2025 · Filed: November 25, 2025

The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. Additionally, the contact noticed that the fuel mileage of the vehicle was fluctuating. The contact stated that the vehicle made an abnormal sputtering sound and delayed starting while pressing the Push to Start button. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,400.

Electrical System; Visibility/Wiper

ODI #11690473

Incident: September 1, 2025 · Filed: September 30, 2025

Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reversing.

Suspension; Service Brakes; Forward Collision Avoidance

ODI #11661746

Incident: May 16, 2025 · Filed: May 18, 2025

MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH

Power Train

ODI #11651144

Incident: March 21, 2025 · Filed: March 27, 2025

I was in slow traffic and my check engine light came on then the parking brake engaged. My car stopped and I could not disengage the parking brake so the car could shift gears. I turned my car off for several minutes. When I turned the car back on, the check engine light and parking brake turned off and I was able to shift gears again.

Forward Collision Avoidance

ODI #11651143

Incident: March 1, 2024 · Filed: March 27, 2025

The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed on the highway, the Forward Collision Avoidance feature indicated that there were pedestrians ahead on the road, but there were no pedestrians on the road. The contact stated that later, while pedestrians were present, the Forward Collision Avoidance feature failed to operate as designed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

Back Over Prevention; Forward Collision Avoidance

ODI #11649745

Incident: March 1, 2025 · Filed: March 21, 2025

The recall i have listed below is a safety issue regarding the vehicles inability to properly stop for pedestrians, objects, traffic, backing up due to camera / software failure. This was fixed in 2022 on my car per the recall. everything worked great until it started happening again 12/2024 and they replaced the module now at an expense to me. it seemed to work for about 1 month and Now its 3/2025 and i continue to have this issue intermittently keep happening and they can't seem to find the problem. It happened in January, Feb, and March of this year. [XXX] — Cadillac XT4 rearview camera failures have caused a recall of more than 10,000 SUVs equipped with optional Surround Vision features. Recalled are 2019-2020 Cadillac XT4 vehicles with video processing modules (VPM) that may lose communication with the rearview cameras. This will cause the rearview camera image to fail. GM opened an investigation in August following backup camera failures in 2020 Cadillac XT4 SUVs. The automaker found increased warranty claims for camera failures on 2019 and 2020 XT4s. GM also received nearly 850 field reports between December 28, 2018, to September 19, 2022. According to General Motors, the problem with the video processing module is a software anomaly that allows the communication issues. A Cadillac XT4 driver may notice a problem if the backup camera image is replaced with a black or blue screen. Cadillac expects to mail XT4 recall letters January 9, 2022, and dealers will update the processing modules. In addition, the video processing modules will be replaced in 2019 Cadillac XT4 SUVs. Cadillac XT4 owners who want to learn more about the recall should call 800-458-8006 and ask about rearview camera image recall number N222373320. from this website: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic; Tires; Engine

ODI #11648185

Incident: March 5, 2025 · Filed: March 13, 2025

The contact owns a 2020 Cadillac XT4. The contact stated while driving 30 MPH and depressing the brake pedal, the vehicle failed to respond as needed. Several unknown warning lights were illuminated on the instrument panel. The contact stated that after purchasing the vehicle, the vehicle started shaking abnormally while driving. The contact pulled over the right side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes. The contact was that while at the residence the vehicle was turned off and failed to restart. The vehicle was taken to Pep Boy and upon inspecting the vehicle the technician noticed oil was leaking from the brake master cylinder, the rear struts, and the shocks. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN for the failures. The contact stated that the failure persisted. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced and that the tire pressure was low. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 83,376.

Electrical System

ODI #11637688

Incident: January 16, 2025 · Filed: January 22, 2025

I have a Cadillac XT4 with 33K miles. Last week my battery was dead. As a senior citizen who is a widow it is important that I not be stuck in a situation where I cannot get my car started which is why I am diligent with my maintenance. After I finally got my car to the dealership where I was charged $425 for the battery I started to investigate other owners complaints of this nature. Based on simple Google searches, It appears that the XT4 has alot of battery problems. This puts the driver in a dangerous situation. I called GM helpdesk who said that there is no recall at this time, but if there is one that I will be notified. Why wait? I know this may not seem like a huge safety problem to you like airbags etc, but the battery being dead with no prior indication puts people in a dangerous situation. I appreciate what your agency does and thank you for reading this

Other Cadillac XT4 model years

Check your 2020 Cadillac XT4 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Cadillac XT4 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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