NHTSA vehicle safety data
2023 Braun Ram Promaster Recalls & Complaints
The 2023 Braun Ram Promaster has 2 NHTSA recall campaigns and 2 owner complaints on file as of October 21, 2026. Recall repairs are usually free at an authorized Braun dealer.
NHTSA recall and complaint data for the 2023 Braun Ram Promaster. Recall data is refreshed daily from NHTSA.
2023 Braun Ram Promaster owner complaints
Owners have filed 2 complaints with NHTSA about the 2023 Braun Ram Promaster, describing incidents dated August 9, 2025 to August 15, 2025.
Most-cited components
- Forward Collision Avoidance 1 complaint
- Steering 1 complaint
- Unknown or Other 1 complaint
Newest complaints
ODI #11693680 · Filed
Intermitent loss of electronic power steering. Dealer Service Tech says it is water intrusion into the steering rack. Part needs replacement. Dash warning at time of failure only once. I have heard from other owners this is a common problem.
ODI #11679781 · Filed
Followup of Case # 11612576 filed 10/04/24. The issue of our UConnect system faulting out has never been resolved after much troubleshooting by the dealership. The system continues to fault out which disables the Automatic Emergency Braking system and the Emergency SOS systems also. This system…
Incorrect Glass in Emergency Exit Window/FMVSS 226
NHTSA #26V171000 · Structure — Emergency — Escape/Egress/Exit · NHTSA notice
Reported March 20, 2026 · Braun Corporation
Potentially affected: 13 vehicles
Repair completion: 7.69% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Owners notified August 11, 2026 · Vehicles built August 1, 2023 – September 12, 2023 (per NHTSA)
Defect description
Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Safety consequence
A noncompliant emergency exit can increase the risk of ejection and injury during a crash.
Manufacturer remedy
Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.
Rearview Camera Image May Not Display/FMVSS 111
NHTSA #25V330000 · Back Over Prevention — Sensing System — Camera · NHTSA notice
Reported May 21, 2025 · Chrysler (FCA US, LLC)
Potentially affected: 235,640 vehicles
Repair completion: 59.24% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
Manufacturer campaign 40C · Owners notified June 12, 2025 · Vehicles built August 17, 2021 – May 14, 2025 (per NHTSA)
Defect description
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Other Braun Ram Promaster model years
Check your 2023 Braun Ram Promaster VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Braun Ram Promaster at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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