2011 BMW X5 SAV Recalls & Complaints

Incident: February 28, 2018 · Filed: October 30, 2018

THE COOLANT LINES NEEDED COMPLETELY REPLACED CAUSING THE ENGINE TO START BARRELING SMOKE AFTER ABOUT 400-500 FT. LOOKED LIKE IT WAS ON FIRE THERE WAS SO MUCH SMOKE. GOT REPAIRED AT BMW OF WESTLAKE IN OHIO. THEY TOLD ME THERE WAS NOTHING I COULD DO TO HAVE PREVENTED IT.

Incident: October 30, 2018 · Filed: October 30, 2018

ENGINE CLICKS WHEN ACCELERATING OR DECELERATION

Incident: March 28, 2018 · Filed: April 6, 2018

I WOULD LIKE TO REPORT A VANOS ISSUE THE CAMSHAFT BOLTS LOOSEN AND BREAK AND IT COULD BE CATASTROPHIC. MY BOLTS LOOSENED AND I CAUGHT IT IN TIME BUT IF I DIDN'T KNOW ANY BETTER I COULD'VE HAD A COMPLETE ENGINE FAILURE. MY CODE ORIGINALLY CAME UP AS CAMSHAFT STICKING. WHEN THE PROBLEM ORIGINATED I WAS TRAVELING ON A MAIN CITY ROAD AND MY CAR WENT INTO REDUCED POWER MODE.

Incident: December 16, 2017 · Filed: March 20, 2018

DURING HARD ACCELERATION OF THE CAR WHILE GETTING ON THE FREE WAY RAMP, THE CAR WENT INTO LIMP MODE. THE ENGINE PERFORMANCE WAS DEGRADED AND I HAD TO PULL ON THE SIDE OF THE ROAD TO RESTART THE CAR. THE CAR WAS TAKEN TO BMW OF BELLEVUE NEXT WEEK AFTER INITIAL DIAGNOSIS OF A DME INTERNAL FAULT BY A SIGNATURE INDEPENDENT KIRKLAND. BMW OF BELLEVUE REPLACED AIR MASS FILTER AND OIL FILLER CAP. A FEW WEEKS LATER THE ISSUE HAPPENING AGAIN DURING REGULAR DRIVING ON THE FREEWAY. BMW OF BELLEVUE DIAGNOSED THIS AS A VACUUM HOSE LEAK. A FEW WEEKS LATER THE CAR WENT INTO LIMP MODE AGAIN WHILE GETTING ON THE FREEWAY, BMW OF BELLEVUE DIAGNOSED THIS AS A HIGH PRESSURE FUEL SENSOR SHORT, BMW OF NORTH AMERICA OPENED A PUMA CASE, BUT DID NOT RECOMMEND REPLACING THE DME YET. RIGHT AFTER PICKING UP THE CAR I HIT THE ISSUE AGAIN WHERE THE CAR WENT INTO LIMP MODE WHILE ACCELERATING ON THE FREEWAY RAMP. BMW OF BELLEVUE WORKED WITH BMW OF NA TO REPLACE THE DME WHICH IS COVERED UNDER WARRANTY. BEFORE HANDING THE CAR BACK THE SERVICE ADVISOR DID A TEST AND WAS ABLE TO STILL REPRODUCE THE CAR GOING INTO LIMP MODE GETTING ON THE FREEWAY, DIAGNOSIS IS STILL NOT KNOWN. IT HAS BEEN 3 MONTHS TODAY SINCE THE ISSUE FIRST HAPPENED AND THE CAR HAS BEEN OUT OF USE FOR MORE THAN A MONTH AND THERE IS STILL NO CONCLUSION ON THE ROOT CAUSE.

Incident: October 26, 2017 · Filed: February 1, 2018

THE SERVICE ADVISER AT THE BMW DEALERSHIP MENTIONED THAT THE DMTL PUMP IN MY VEHICLE HAS FAILED. I FOUND THE BELOW DOCUMENT REGARDING THE DMTL PUMP. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10051299-3508.PDF CAN YOU PLEASE CHECK THIS AND LET ME KNOW OF MY OPTIONS? THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Incident: September 15, 2017 · Filed: October 2, 2017

X5 XDRIVE 35I SAV; WHILE DRIVING UNDER NORMAL STREET AND HIGHWAY CONDITIONS, VEHICLE SPEED AND ENGINE RPM HAVE BECOME UNSTABLE. THIS CAUSES THE VEHICLE TO INCREASE AND DECREASE IT'S SPEED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE IS NOT TRUSTWORTHY AS YOU MAY LOSE POWER, OR UNINTENTIONALLY ACCELERATE WHILE TRYING TO EXECUTE A DRIVING MANEUVER, CAUSING A DANGEROUS CONDITION. CHECK ENGINE WARNING LIGHT ILLUMINATES. VEHICLE WAS BROUGHT TO BMW DEALERSHIP (ZT MOTORS) FOR DIAGNOSTICS. SERVICE PERSONNEL STATED THAT THE HIGH PRESSURE FUEL PUMP INDICATED A LOW FUEL PRESSURE AT THE INLET. THIS WOULD TELL ME THAT THE LOW PRESSURE FUEL PUMP IS NOT DELIVERING THE CORRECT FUEL FLOW/PRESSURE TO THE HIGH PRESSURE FUEL PUMP. REF NHTSA CAMPAIGN # 16V746000 ET AL. DIAGNOSTICS ALSO INDICATED THE VALVETRONIC MOTOR SHOWS IT SHORT CIRCUITING. DEALER RECOMMENDED REPLACEMENT OF VALVETRONIC MOTOR, CAM SHAFT AND OIL INJECTORS. THE REPLACEMENT OF THE CAM SHAFT AND OIL INJECTORS ARE UNNECESSARY MAINTENANCE ITEMS, ONLY THE VALVETRONIC MOTOR WOULD NEED TO BE REPLACED, AND FUEL SYSTEM REPROGRAMMED. REF NHTSA CAMPAIGN # 14V176000 ET AL. RECOMMEND RECALL REPLACEMENT OF BOTH HIGH PRESSURE AND LOW PRESSURE FUEL PUMPS, VALVETRONIC MOTOR, VANOS CAM SHAFT AND OIL INJECTORS AS WELL AS REPROGRAMMING OF FUEL OPERATING SYSTEM. ALSO REPLACE CAM SHAFT MOUNTING BOLTS.

Incident: September 18, 2017 · Filed: September 18, 2017

MY VEHICLE IS HAVING A RECALL REGARDING THE IN-TANK FUEL PUMP SINCE OCTOBER 2016 BMW OF SAN DIEGO HAS FAILED TO PROVIDE A REPLACEMENT PART IN A TIMELY MANNER AND BMW OF EL CAJON HAS JUST PROVIDED THE NECESSARY PART FOR MY PERSONAL VEHICLE I HAVE WAITED ALMOST A YEAR FOR A PART TO BE PROVIDED FOR MY VEHICLE. MOREOVER, THE CAR HAS BEEN EXPERIENCING FAILURES IN IGNITION AND STALLING DUE TO THIS PARTICULAR ISSUE AND POSSIBLY OTHER ISSUES THAT ARE DERIVED FROM THIS SPECIFIC RECALL. OTHER ISSUES REGARDING THE ENGINE COULD BE IN QUESTION DUE TO THE FACT THAT THE ENGINE RARELY SHUTS BY ITSELF WHEN STARTING THE IGNITION, ALSO THERE IS A PROBLEM INVOLVING COLD STARTS IN MOST BMW VEHICLES AND MY CAR IS NOT AN EXCEPTION. THE ENGINE SHUTTING OFF BY ITSELF IS A SPECIAL CONCERN BECAUSE THIS MAY MEAN THERE ARE OTHER FAULTY PARTS LOCATED DEEP WITHIN THE VEHICLE.

Incident: August 26, 2017 · Filed: August 30, 2017

DRIVE THE VEHICLE ON VACATION AND THE ENGINE WOULD STUDDER AND STALL ON THE HIGHWAY AND AN ERROR PROMPTED ON THE VEHICLE DASHBOARD THAT DISPLAYED "ENGINE MALFUNCTION" REDUCED POWER. OCCASIONALLY THE VEHICLE ENGINE WOULD CUT OFF WHILE ON THE ROAD AND NEEDED TO BE TOWED TO THE DEALERSHIP. THE DEALER DIAGNOSED THAT IT HAS A HIGH PRESSURE FUEL PUMP MALFUNCTION THAT NEEDED TO BE REPLACED AND ALTHOUGH THE VEHICLE IS NOT PART OF THE RECALL IT SHOWED THE SAME SYMPTOMS AS SOME PROBLEMATIC MODELS. THIS OCCURRED WHILE DRIVING THE VEHICLE ON BOTH LOCAL ROADS AND THE HIGHWAY. IN ONE OCCASION, I NEEDED TO RESTART THE CAR TO GET IT TO A SAFE LOCATION.

Incident: July 11, 2017 · Filed: July 19, 2017

WATER PUMP I WAS DRIVING DOWN THE HIGHWAY WHEN I GOT THE SIGNAL TO DRIVE SLOW OR MODERATE BECAUSE THE ENGINE IT'S GETTING HOT I PULLED OVER TURN OFF THE CAR GOT OUTSIDE TO SMOKE A CIGARETTE AND I COULD SMELL SOMETHING BURNING MORE LIKE WIRE BURNING

Incident: May 6, 2017 · Filed: May 14, 2017

ON SATURDAY MAY 6TH 2017. I WAS DRIVING WHEN I HEARD THIS NOISE TO MY UNTRAINED EAR IT SEEMED AS IF THE NOISE WAS COMING FROM MY FRONT TIRES? I PULLED OVER GOT OUT TO CHECK MY FRONT TIRES/WHEEL'S AND THERE WAS NOTHING, I GET BACK INTO MY VEHICLE AND START DRIVING AGAIN AFTER A FEW MINUTES THE SAME NOISE COULD BE HEARD AGAIN SO ONCE AGAIN I PULLED OVER GOT OUT AND CHECKED MY TIRES/WHEELS AND UNDERCARRIAGE. AS I AM LOOKING THERE IS NOTHING HANGING OR LOOSE, I GET BACK INTO THE VEHICLE AND STARTED TO HEAD TOWARDS MY HOUSE I WAS ONLY ABOUT 6 BLOCKS AWAY FROM HOME SO I CALL MY FIANCE AND ASKED HE TO COME OUTSIDE (I WANTED HER TO DRIVE THE VEHICLE JUST A LITTLE SO THAT I COULD SEE IF MY WHEELS WERE DOING ANYTHING STRANGE, THIS WOULD HELP ME TO BETTER EXPLAIN WHAT I THROUGH WAS HAPPING TO MY VEHICLES WHEELS/TIRES) AS SOON AS I HANG THE PHONE UP I SLOWED DOWN TO GO OVER A SPEED HUMP AT THE TIME I DID NOT NOTICE BUT I HAD LOST POWER IN THE VEHICLE AS I TRIED TO USE MY BREAKS THE VEHICLE DID NOTHING AND I DO MEAN NOTHING SO NOW I AM ROLLING STRAIGHT AND GO THROUGH TWO STOP SIGNS HOPING AND PRAYING THAT ONE HITS ME, DUE TO THE VEHICLE HAVING NO POWER. A MESSAGE SHOWS UP ON THE SCREEN SAYING 'TRANSMISSION MALFUNCTION' THE MALFUNCTION MAYBE RESOLVED BY RESTARTING. CONTRACT NEAREST BMW CENTER IF NECESSARY. USE EMERG. RELEASE TO DISENGAGE PARK DETENTION PRIOR TO TOWING OR PUSHING VEHICLE. NOW MINE YOU THIS MESSAGE ONLY SHOWED AFTER THE VEHICLE LOST ALL POWER. AS I AM GOING THROUGH THE SECOND STOP SIGN THERE IS A SLIGHTL/SMALL HILL THAT I WENT UP AND THE VEHICLE LOST ENOUGH SPEED THAT I WAS ABLE TO SMASH THE BRAKES REAL HARD TO STOP THE VEHICLE FROM MOVING. A CAR ALL MOST HIT ME IN THE REST BECAUSE OF THIS ACTION, AND NOW I AM SITTING ON THIS SLIGHT HILL HOLDING MY FOOT ON THE BREAK. ONCE THE VEHICLE WAS TOWED TO A BMW DEALERSHIP I WAS TOLD ABOUT THE DRIVESHAFT RECALL.