2013 BMW R1200 R Recalls & Complaints

Incident: April 3, 2022 · Filed: April 12, 2022

I have read on the BMW forums that the plastic cams that are attached to the throttle bodies will crack. If a crack is spotted the cams need to be replaced because they can fail causing the motorcycle to stop running. This spring while doing my spring maintenance I inspected the cams and found both of the throttle body cams cracked. I replaced both of the cams with after market aluminum cams that cost me over $450 in just parts. I replaced the cams before i has a catastrophic failure while I was riding the motorcycle. Other people have been stranded on the side of the road with this problem. I did not want to be one of them.

Incident: June 27, 2021 · Filed: November 9, 2021

The component that fails is called the Fuel Strip (BMW part number 16147697815) and is used for measuring the amount of fuel in the fuel tank. This component is historically known to fail often and this problem is well known by BMW motorcycle dealers and motorcyclists that use this fuel strip. The failure of these Fuel Strips is a safety issue because it can cause loss of power, by running out of fuel, in traffic and/or at speed. Additionally it is a safety issue because it can leave the driver stranded in an unsafe location. The failure can occur at any time including shortly after installation of a new fuel strip. The Fuel Strip has a design flaw that causes these chronic failures.

Incident: July 28, 2021 · Filed: July 28, 2021

There is a faulty fuel pump, but the dealership cancelled my service because their location is being consolidated and the next-closest dealership is over an hour away. Can another shop not do this fuel pump replacement?

Incident: November 4, 2019 · Filed: November 15, 2019

TL* THE CONTACT OWNS A 2013 BMW R1200 R. WHILE THE VEHICLE WAS STATIONARY, A STRONG ODOR OF FUEL WAS DETECTED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED A PUDDLE OF FUEL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO EURO CYCLES OF TAMPA BAY (8509 GUNN HWY, ODESSA, FL 33556, (813) 926-9937) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HAP'S CYCLE SALES, INC. (2530 17TH ST, SARASOTA, FL 34234, (941) 365-3443) FOR A SECOND OPINION AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. A METAL RING WAS PLACED ON THE FUEL PUMP, WHICH DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.*DT

Incident: October 15, 2013 · Filed: October 10, 2016

FUEL GAUGE STOPPED RESPONDING, LEADING TO RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 5 TIMES SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE. THE DATE LISTED BELOW IS THE FIRST INSTANCE OF WHEN IT HAPPENED.

Incident: December 1, 2014 · Filed: January 18, 2015

THE FUEL GAUGE SHOWED LOW LEVEL AND THE RESERVE VISUAL ALARM STAYED ON WHILE THERE WAS PLENTY OF FUEL IN THE TANK. REPORTED TO DEALER, OFFICIAL BMW DEALER BROWARD MOTORSPORT OF PALM BEACH, THEIR REPORT CLAIMED THEY HAVE FIXED THE ISSUE, THE MOTORCYCLE HAD 1166 MILES AT TIME OF SERVICE. TODAY, AT 1540 MILES THE SAME ISSUE OCCURRED AGAIN, THERE IS PLENTY OF FUEL IN THE TANK BUT THE GAUGE SHOW THE LOWEST BAR ONLY AND THE VISUAL ALARM LIGHT STAYS ON AT ALL TIMES. I WILL NOW HAVE TO TAKE THE MOTORCYCLE TO THE DEALERSHIP TO INSTALL THE 3RD FUEL GAUGE IN 1500 MILES. IT'S A 17,500 $, 2013 NEW MOTORCYCLE, STILL UNDER WARRANTY, BUT I WOULD LIKE TO KNOW WHAT WILL HAPPEN ONCE THE WARRANTY WILL BE EXPIRED, BY READING ONLINE FORUMS IT SEEMS LIKE THIS IS A VERY COMMON AND REPETITIVE ISSUE WITH APPARENTLY NO SOLUTION APART FROM KEEP ON REPLACING WHILE IT WILL KEEP ON REPEATING. PLEASE INFORM IF THERE IS ANY SOLUTION. THANKS *TR

Incident: October 14, 2014 · Filed: October 21, 2014

LOW FUEL LIGHT ILLUMINATED AND REPORTED 42 MILES TO EMPTY ON THE INSTRUMENT CLUSTER. APPROXIMATELY 7 MILES LATER THE MOTORCYCLE LOST POWER WHILE ON THE ROADWAY. FUEL GAUGE STILL SHOWED ONE BAR AND 42 MILES TO GO AT THE TIME POWER WAS LOST. BMW APPARENTLY KNOWS ALL ABOUT THIS PROBLEM BUT HAS NOT FIXED THE DEFECTIVE FUEL STRIP DESIGN TO PREVENT FUTURE OCCURRENCES. *TR

Incident: May 20, 2014 · Filed: May 23, 2014

WHILE RIDING, I RECEIVED A DASH WARNING LIGHT THAT WAS I (UNEXPECTEDLY) COMPLETELY OUT OF FUEL. AT THAT POINT I DID NOT KNOW HOW MANY MILES WERE ON MY TANK, IF I HAD A FUEL LEAK, ETC AND IMMEDIATELY MANEUVERED TO A SAFE LOCATION TO VERIFY MY FUEL STATUS. THANKFULLY I WAS IN A PLACE I COULD DO THAT. TURNS OUT I HAD AMPLE FUEL AND NO VISIBLE LEAKS, HOWEVER THE GAUGE AND WARNING SYSTEMS WERE INFORMING ME OTHERWISE. I ENDED UP RIDING TO THE NEAREST GAS STATION AND CONFIRMED I STILL HAD 3/4 TANK REMAINING, BASED ON HOW MUCH FUEL THE BIKE TOOK TO "TOP OFF". AFTER CALLING THE DEALERSHIP TO CONFIRM THE BIKE'S COMPUTER WILL ALLOW ME TO RIDE (DESPITE NOT REGISTERING ANY FUEL IN THE SYSTEM), I WAS INFORMED THAT THIS IS A VERY COMMON PROBLEM ON MY MODEL AND THEY CAN'T KEEP THE PARTS IN INVENTORY THEY ARE FIXING IT SO FREQUENTLY. BASED ON WEB SEARCHES, OTHERS ARE REPORTING THAT THEY DON'T GET A WARNING THEY ARE RUNNING OUT! BMW MOTORAD STATES THAT THIS PART (THE FUEL STRIP) FAILS DUE TO CORN ETHANOL IN OUR US GAS, AND THIS PART DOES NOT FAIL IN OTHER MARKETS THAT DON'T USE ETHANOL. MY QUESTION IS, HOW CAN THEY SELL A PRODUCT THAT ISN'T ENGINEERED TO WORK WITH THE GAS THAT'S AVAILABLE? WHILE THIS ISSUE HAS A SIMPLE WORKAROUND - KEEP TRACK OF YOUR MILES AS YOU'RE RIDING - THERE ARE TIMES WHEN YOU COUNT ON THAT GAUGE BECAUSE YOU SIMPLY FORGET TO RESET THE TRIP ODOMETER AT A FILLUP. IF I WAS ON THE INTERSTATE AND RAN OUT DUE TO THE GAUGE NOT INDICATING I WAS LOW, THIS COULD HAVE BEEN A COMPLETELY DIFFERENT SCENARIO. *TR

Incident: October 13, 2013 · Filed: October 14, 2013

THE FUEL GAUGE INDICATED A FULL TANK, BUT WASN'T CORRECT. WHEN THE TANK RAN DRY, I LOST ALL POWER ON THE EXPRESSWAY GOING 75MPH IN CROWDED TRAFFIC. *TR

Incident: September 6, 2013 · Filed: September 21, 2013

THREE MONTHS AND 400+ MILES INTO MY OWNERSHIP OF A NEW BMW R1200R MOTORCYCLE, THE FUEL STRIP FAILED COMPLETELY. UPON ENGINE START WITH 3/4 FULL GAS TANK, THE GUAGE READ EMPTY. IT CONTINUES TO READ EMPTY REGARDLESS OF THE AMOUNT OF FUEL IN THE TANK. THIS ISSUE HAS PLAGUED A VERY HIGH PERCENTAGE OF NEW BMW MOTORCYCLES AND THE COMPANY HAS YET TO OFFER A FIX. IN THE MEANTIME, THIS PROBLEM REQUIRES A TRIP TO AN AUTHORIZED BMW MOTORCYCLE DEALER FOR A WARANTEE REPLACEMENT, MANY OF WHICH HAVE ALSO FAILED AGAIN AND AGAIN. THIS CONDUCT ON THE PART OF BMW IS TOTALLY UNACCEPTABLE.