NHTSA vehicle safety data

2014 BMW 428I Recalls & Complaints

The 2014 BMW 428I has 6 NHTSA recall campaigns and 36 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized BMW dealer.

NHTSA recall and complaint data for the 2014 BMW 428I. Recall data is refreshed daily from NHTSA.

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2014 BMW 428I owner complaints

Owners have filed 36 complaints with NHTSA about the 2014 BMW 428I, describing incidents dated April 4, 2014 to September 13, 2025.

Most-cited components

Engine 19 complaints
Electrical System 16 complaints
Fuel/Propulsion System 8 complaints
Service Brakes 8 complaints
Exterior Lighting 3 complaints
Steering 2 complaints

Of the 36 complaints on file, 5 report a crash; across all 36 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11697411 · Filed November 4, 2025
Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which…
ODI #11677375 · Filed July 30, 2025
I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the…
ODI #11666273 · Filed June 11, 2025
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,

Read all 36 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 BMW 428I in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021

Open and recently closed NHTSA defect investigations

Air Bag Inflators May Rupture

NHTSA #25V871000 · Air Bags — Side/Window — Head · NHTSA notice

Reported December 17, 2025 · BMW of North America, LLC

Potentially affected: 851 vehicles

Repair completion: 17.27% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified February 12, 2026

Defect description

BMW of North America, LLC (BMW) is recalling certain 2014 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive), and 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i, M235i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.

Safety consequence

An inflator that ruptures may cause sharp metal fragments to enter or exit the vehicle, increasing the risk of injury. Additionally, an inflator that leaks gas may only partially inflate during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the head air bags, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact BMW customer service at 1-800-525-7417.

Water Pump Connector May Short Circuit

NHTSA #24V608000 · Engine and Engine Cooling — Cooling System — Pump · NHTSA notice

Reported August 13, 2024 · BMW of North America, LLC

Potentially affected: 720,796 vehicles

Repair completion: 38.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 28, 2025

Defect description

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Safety consequence

An electrical short increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Driver's Air Bag Inflator May Explode

NHTSA #24V527000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice

Reported July 11, 2024 · BMW of North America, LLC

Potentially affected: 1,145 vehicles

Repair completion: 43.79% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified September 6, 2024

Defect description

BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Safety consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.

Manufacturer remedy

The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Air Bag Inflators May Rupture

NHTSA #24V288000 · Air Bags — Side/Window · NHTSA notice

Reported April 24, 2024 · BMW of North America, LLC

Potentially affected: 5,761 vehicles

Repair completion: 34.84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified November 4, 2024 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

BMW of North America, LLC (BMW) is recalling certain 2014-2015 2 Series Coupe (228i, 228i xDrive, M235i), 3 Series Sedan (320i, 320i xDrive, 328i, 328i xDrive, 335i, 335i xDrive, M3, 328d, 328d xDrive), 4 Series Coupe (428i, 428i xDrive, 435i, 435i xDrive, M4), and 2015 4 Series Gran Coupe (428i, 428i xDrive, 435i, 435i xDrive) vehicles. The head air bag inflator may fail at the weld joint, which can cause gas to leak from the inflator or result in an inflator rupture.

Safety consequence

Manufacturer remedy

Dealers will replace the head air bags, free of charge. Owner notification letters were mailed November 4, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Improper Plating on Fuel Pump may Result in Stall

NHTSA #15V189000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported March 31, 2015 · BMW of North America, LLC

Potentially affected: 18,054 vehicles

Repair completion: 90.32% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 6, 2015

Defect description

BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Safety consequence

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Manufacturer remedy

BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Loss of Brake Assist/Vacuum Pump Lubrication

NHTSA #14V627000 · Service Brakes, Hydraulic — Power Assist — Vacuum — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported October 7, 2014 · BMW of North America, LLC

Potentially affected: 8,988 vehicles

Repair completion: 94.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified December 2, 2014 · Vehicles built June 27, 2013 – June 28, 2013 (per NHTSA)

Defect description

BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.

Safety consequence

A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

Manufacturer remedy

BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 BMW 428I. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

36 owner complaints have been filed with NHTSA for the 2014 BMW 428I.

Engine

ODI #11697411

Incident: September 13, 2025 · Filed: November 4, 2025

Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb becouse they now it quietly change design.Thank you.

Engine

ODI #11677375

Incident: June 10, 2025 · Filed: July 30, 2025

I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem. I had this car on the TURO car rental platform as I am a host on TURO. I can't list this car to rent out because of the recall. Turo will not allow owners of recalled cars to list their cars because the car could be "potentially unsafe." Yet, the "owner" is driving these "unsafe"' cars on the road. I did my part. I already sent another recent email to get a solution. What would be my next step? (Almost one year now....) Also, I am sending this email Pacific time at 5:07 WED., July 30th. On the document: the Update IS on THURSDAY JULY 31st. WHAT???!!!!! Make it make sense . Frustrated OWNER

Electrical System; Engine; Fuel/Propulsion System

ODI #11666273

Incident: August 12, 2024 · Filed: June 11, 2025

the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,

Engine and Engine Cooling; Electrical System

ODI #11666222

Incident: August 13, 2024 · Filed: June 11, 2025

The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown or Other

ODI #11661645

Incident: August 13, 2024 · Filed: May 17, 2025

The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner. Issue: 1 open recall since Aug 13, 2024 for: ENGINE COOLANT PUMP: The electrical connector of the engine coolant pump could become damaged. Small drops of liquid from the positive crankcase ventilation (PCV) system could drip down onto the electrical connector of the pump.

Steering; Electrical System

ODI #11654719

Incident: November 15, 2023 · Filed: April 15, 2025

The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message “Chassis Unstable” was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering functionality. The message of an excessive power drain for the battery was displayed. The vehicle was unable to switch to different settings, such as Sport 1, Sport 2, and Eco Pro due to the drive setting remaining stuck in Comfort Mode. The cruise control failed intermittently. While driving approximately 65 -70 MPH, the contact noticed a burning plastic odor coming from the front-end of the vehicle into the cabin. After arriving at the destination and inspecting underneath the hood of the vehicle, the contact noticed that the terminal door for the jumper cables and the housing were smoking. Additionally, there were burned areas surrounding the battery. The vehicle was taken to the dealer, who diagnosed that the electronic control module had failed and needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 16V704000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

Electrical System; Engine; Fuel/Propulsion System

ODI #11651746

Incident: December 16, 2023 · Filed: March 31, 2025

Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.

Engine

ODI #11651083

Incident: December 22, 2023 · Filed: March 27, 2025

The contact owns a 2014 BMW 428I. The contact stated that the vehicle was experiencing a significant oil leak. The contact stated that upon parking the vehicle, the contact noticed that a significant amount of oil was leaking onto the ground. The vehicle was taken to Crescent Automotive, where it was purchased. The vehicle was then taken to C&C Automotive, where a synthetic oil change was performed. The vehicle was taken to an independent mechanic, where the filter, the drain plug, the drain plug gasket, and the air filter were replaced; however, the failure recurred. The vehicle was taken to a local Pep Boys, where the oil leak was evaluated, but the vehicle was not repaired. The vehicle was taken to a BMW dealer, where an unknown service was performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,099.

Engine and Engine Cooling; Electrical System

ODI #11650808

Incident: October 24, 2024 · Filed: March 26, 2025

Engine and Engine Cooling; Electrical System

ODI #11648739

Incident: August 31, 2024 · Filed: March 17, 2025

The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while idling in traffic on the highway, the temperature gauge indicated that the engine was running extremely hot. The message "Engine Over temperature - Stop Carefully" was displayed. The contact pulled over onto the shoulder lane, turned off the vehicle, and waited for the engine to cool down. The vehicle was restarted and driven toits destination after the engine had cooled down. The approximate failure mileage was 80,000. VIN tool confirms parts not available.

Other BMW 428I model years

Check your 2014 BMW 428I VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your BMW 428I at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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