NHTSA vehicle safety data

2015 BMW 328XI Recalls & Complaints

The 2015 BMW 328XI has 2 NHTSA recall campaigns and 14 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized BMW dealer.

NHTSA recall and complaint data for the 2015 BMW 328XI. Recall data is refreshed daily from NHTSA.

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2015 BMW 328XI owner complaints

Owners have filed 14 complaints with NHTSA about the 2015 BMW 328XI, describing incidents dated November 7, 2014 to October 23, 2024.

Most-cited components

Service Brakes 5 complaints
Electrical System 4 complaints
Engine 3 complaints
Power Train 2 complaints
Unknown or Other 2 complaints
Vehicle Speed Control 2 complaints

Of the 14 complaints on file, 1 reports a crash and 1 a fire; across all 14 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11621445 · Filed October 23, 2024
The contact owns a 2015 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
ODI #11231555 · Filed July 13, 2019
ON WAY HOME TODAY 7/12/2019 CAR STALLED OUT. I HAD VERY LITTLE BRAKES, STEERING WAS HARD TO TURN AND CAR SLOWED DOWN QUICK. IT STARTED BACK UP BUT THEN THE PASSENGER SIDE WINDOW STARTED GOING DOWN ON ITS OWN, AND THE A/C STOPPED WORKING, AND THE DRIVERS SIDE WINDOW WILL NOT GO UP, AND IT KEEPS…
ODI #11206167 · Filed May 8, 2019
SIDEWALLS ARE WEAK AND BLOW OUT. HAD 5 TIRES REPLACED; STILL HAVE ONE WITH BUBBLE IN SIDEWALK. BRIDGESTONE REP SAYS FROM HITTING POTHOLES. I HAVE ANOTHER SET OF TIRES(MICHELIN) THAT I DRIVE ON THE SAME ROADS WITH NO ISSUES. BRIDGESTONE DRIVEGUARD

Read all 14 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2015 BMW 328XI in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021

Open and recently closed NHTSA defect investigations

Water Pump Connector May Short Circuit

NHTSA #24V608000 · Engine and Engine Cooling — Cooling System — Pump · NHTSA notice

Reported August 13, 2024 · BMW of North America, LLC

Potentially affected: 720,796 vehicles

Repair completion: 38.8% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified March 28, 2025

Defect description

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Safety consequence

An electrical short increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Side Marker Lamps Inoperative/FMVSS 108

NHTSA #15V520000 · Exterior Lighting · NHTSA notice

Reported August 17, 2015 · BMW of North America, LLC

Potentially affected: 7,727 vehicles

Repair completion: 91.63% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified October 7, 2015 · Vehicles built October 20, 2011 – June 24, 2015 (per NHTSA)

Defect description

BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

Manufacturer remedy

BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2015 BMW 328XI. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

14 owner complaints have been filed with NHTSA for the 2015 BMW 328XI.

Engine and Engine Cooling; Electrical System

ODI #11621445

Incident: October 23, 2024 · Filed: October 23, 2024

The contact owns a 2015 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Electrical System; Service Brakes; Engine

ODI #11231555

Incident: July 12, 2019 · Filed: July 13, 2019

ON WAY HOME TODAY 7/12/2019 CAR STALLED OUT. I HAD VERY LITTLE BRAKES, STEERING WAS HARD TO TURN AND CAR SLOWED DOWN QUICK. IT STARTED BACK UP BUT THEN THE PASSENGER SIDE WINDOW STARTED GOING DOWN ON ITS OWN, AND THE A/C STOPPED WORKING, AND THE DRIVERS SIDE WINDOW WILL NOT GO UP, AND IT KEEPS GETTING A WARNING GOING ON THEN OFF THEN ON SAYS SOMETHING ABOUT BRAKE LAMP CONTROL MALFUNCTION. WHEN I GOT IT HOME I LEFT IN DRIVEWAY FOR A WHILE WHEN I TRIED TO START IT BACK UP I STARTED GETTING TRANSMISSION FAILURE WARNING AND SOMETHING ABOUT THE ENGINE. THEN LATER THE CAR DID START UP WITHOUT THE WARNINGS BUT STILL HAS THE ORIGINAL PROBLEMS.

Tires

ODI #11206167

Incident: April 12, 2019 · Filed: May 8, 2019

SIDEWALLS ARE WEAK AND BLOW OUT. HAD 5 TIRES REPLACED; STILL HAVE ONE WITH BUBBLE IN SIDEWALK. BRIDGESTONE REP SAYS FROM HITTING POTHOLES. I HAVE ANOTHER SET OF TIRES(MICHELIN) THAT I DRIVE ON THE SAME ROADS WITH NO ISSUES. BRIDGESTONE DRIVEGUARD

Service Brakes

ODI #11057684

Crash 1 injury

Incident: December 30, 2017 · Filed: December 30, 2017

I WAS DRIVING ON I-95 AT PACE WITH TRAFFIC, NO SPEEDING AND THE CAR IN FRONT OF ME ABRUPTLY HIT THE BREAKS. I WAS 3 TO 4 CAR LENGTHS AWAY. I HIT THE BRAKES BUT WAS NOT CONCERNED BECAUSE I HAD PLENTY OF DISTANCE AND THE CAR IS EQUIPPED WITH ABS BRAKES. AS I HIT THE BRAKES, IT SEEMED LIKE THE CAR WAS NOT SLOWING DOWN EVEN AS I PRESSED HARDER AND THE ABS BRAKES NEVER KICKED IN. I WAS IN THE MIDDLE LANE AND WAS UNABLE TO SWERVE WITHOUT CAUSING A MAJOR ACCIDENT. MY ONLY OPTION WAS TO HIT THE CAR DIRECTLY IN FRONT OF ME. THE CAR I HIT SUSTAINED A SCRAPED REAR BUMPER NO OTHER DAMAGE.

Engine

ODI #10985420

Fire

Incident: June 24, 2016 · Filed: May 12, 2017

TL* THE CONTACT OWNED A 2015 BMW 328XI. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS UNAWARE OF HOW THE FIRE STARTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Unknown or Other

ODI #10926833

1 injury

Incident: October 23, 2016 · Filed: November 18, 2016

TRUNK CLOSURE MECHANISM HAS A SENSOR THAT CAN BE ACTIVATED BY PASSING A FOOT UNDER THE BUMPER AREA WHILE TRUNK IS OPENED WHILE STATIONARY. SENSOR CANNOT BE DEACTIVATED AND CAN BE ACCIDENTALLY ACTIVATED BY FOOT-ANIMAL CAUSING THE TRUNK TO CLOSE CAUSING INJURY TO PERSON IN AREA. WIFE BEING TREATED BY A NEUROLOGIST FOR CONCUSSION, AND POTENTIAL NECK INJURIES. DEALER IN EGG HARBOR NEW JERSEY STATES SENSOR CANNOT BE DEACTIVATED. SYSTEM IS A SAFETY HAZARD.

Visibility/Wiper

ODI #10888833

Incident: June 20, 2016 · Filed: July 26, 2016

I'VE GONE THROUGH 3 WINDSHIELDS IN 2 MONTHS ,2 THROUGH MY INSURANCE AND THE 3RD THROUGH BMW ,EARLY MORNING AND LATE AFTERNOON THE WINDSHIELD IS COVERED WITH TINY SPARKLES, THIS WAS NOTICED BY ME THE NEXT DAY ON ALL 3 ,SO IT HAS NOTHING TO DO WITH ROAD DEBRI, ON LINE THERE ARE MANY PEOPLE COMPLAINING ABOUT THIS AND NO ONE KNOWS WHAT TO DO ,IT IS A SAFETY ISSUE WITH THE SUN HITTING IT.

Structure

ODI #10872906

Incident: June 4, 2016 · Filed: June 7, 2016

SUN ROOF GLASS SHATTERED WHILE DRIVING ON SMOOTH HIGHWAY AT ABOUT 65MPH. NO EVIDENCE OF IMPACT (PER BMW DEALER) AND NO IMPACT BY OBJECT DETECTED BY DRIVER. NO OVER PASSES OR ROAD SIGNS WERE NEAR THE CAR AT THE TIME. OUTSIDE TEMPERATURE IN MID 80S AND SUNNY. AIR CONDITIONING ON IN CAR. LARGE HOLE IN MIDDLE OF SUNROOF AND MOST OF THE GLASS ENDED UP ON THE HIGHWAY BEHIND THE VEHICLE. SOME GLASS WAS IN THE SUNSHADE AND CAME THROUGH THE VENTILATION SLOTS. BMW AGREED TO REPLACE UNDER WARRANTY.

Unknown or Other

ODI #10786956

Incident: October 4, 2015 · Filed: October 29, 2015

I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF ON MY CAR JUST EXPLODED. UNFORTUNATELY I DID NOT HAVE THE COVER CLOSED SO WHEN IT EXPLODED IT FELL AND HIT ME IN THE HEAD. IT FELL IN A LARGE CHUNK ONTO ME THEN SHATTERED. I WAS NOT GOING UNDER ANYTHING AND WAS DRIVING ON A STRAIGHTAWAY AT ABOUT 70MPH.

Electrical System

ODI #10747673

Incident: July 26, 2015 · Filed: August 10, 2015

JUST AS I WAS DRIVING OFF THE EXIT RAMP FROM THE INTERSTATE HIGHWAY, I LOST ALL POWER, INCLUDING STEERING WHEEL, BRAKES AND THROTTLE. FORTUNATELY THE CAR SLOWED TO A STOP BEFORE IT ENTERED THE ROAD, ALTHOUGH THE SHERIFF'S DEPUTY WHO SOON SHOWED UP WAS CONCERNED THAT THE CAR WAS IN A DANGEROUS LOCATION. AFTER THE CAR STOPPED, I DISCOVERED THAT THERE WAS NO POWER TO ANY PART OF THE CAR, INCLUDING HAZARD LIGHTS, WINDOWS OR DOOR LOCKS, OR EVEN THE LATCH TO OPEN THE HOOD. AFTER THE CAR WAS TOWED TO THE BMW DEALERSHIP, I WAS TOLD THAT THE PART THAT FAILED WAS CALLED THE FEM, FRONT ELECTRONIC MODULE. I AM REPORTING THIS PROBLEM BECAUSE IT IS POTENTIALLY VERY DANGEROUS. IF IT HAD HAPPENED WHILE STILL ON THE HIGHWAY, OR EVEN WORSE, AT NIGHT, IT COULD HAVE BEEN DISASTEROUS. I AM CONCERNED THAT THERE IS NO FAILSAFE FOR THE FAILURE OF A PART LIKE THIS, AND THAT BAD QUALITY CONTROL ON AN ELECTRONIC PART CAN SO EASILY CAUSE A SERIOUS ACCIDENT.

Other BMW 328XI model years

Check your 2015 BMW 328XI VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your BMW 328XI at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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