NHTSA vehicle safety data

2023 BMW 228I Recalls & Complaints

The 2023 BMW 228I has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized BMW dealer.

NHTSA recall and complaint data for the 2023 BMW 228I. Recall data is refreshed daily from NHTSA.

2023 BMW 228I owner complaints

Owners have filed 2 complaints with NHTSA about the 2023 BMW 228I, describing incidents dated July 20, 2023 to May 18, 2024.

Most-cited components

Engine 1 complaint
Forward Collision Avoidance 1 complaint
Lane Departure 1 complaint
Power Train 1 complaint
Service Brakes 1 complaint
Vehicle Speed Control 1 complaint

Newest complaints

ODI #11591319 · Filed May 29, 2024
I have this model 2023 with about 6000 miles which makes a noise when in reverse. I have the same model year 2021 which has 25000 miles. The dealer states the brakes and rotors may have issues on the 25000 . If this occurs on a same model type two years apart and 19000 mile difference this is…
ODI #11533921 · Filed July 23, 2023
Shifter failure: IN DRIVE mode, the shifter moves to neutral with slight movement of wrist. The shifter is NOT locked thus requiring intentional shift movement, alas simply brushing your arm against it as you reach for the coffee or the radio causes the vehicle to STOP driving Safety Risk: While…

Read all 2 complaints

Loose Front Body Structure Bolts

NHTSA #24V711000 · Structure — Body · NHTSA notice

Reported September 25, 2024 · BMW of North America, LLC

Potentially affected: 7 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified November 18, 2024

Defect description

BMW of North America, LLC (BMW) is recalling certain 2023-2024 228i, 228i xDrive, and 2025 MINI Countryman S ALL4 vehicles. The bolts that connect the front body structure to the vehicle chassis may not have been tightened properly.

Safety consequence

A loose front body structure may not adequately protect occupants in a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and if necessary, tighten the front structure bolts, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact BMW Customer Service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2023 BMW 228I. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2023 BMW 228I.

Service Brakes; Lane Departure; Forward Collision Avoidance

ODI #11591319

Incident: May 18, 2024 · Filed: May 29, 2024

I have this model 2023 with about 6000 miles which makes a noise when in reverse. I have the same model year 2021 which has 25000 miles. The dealer states the brakes and rotors may have issues on the 25000 . If this occurs on a same model type two years apart and 19000 mile difference this is questionable. I have also had failure on the I drive system for frontal crash warning on 2023 not repaired after documenting it failed twice.

Power Train; Vehicle Speed Control; Engine

ODI #11533921

Incident: July 20, 2023 · Filed: July 23, 2023

Shifter failure: IN DRIVE mode, the shifter moves to neutral with slight movement of wrist. The shifter is NOT locked thus requiring intentional shift movement, alas simply brushing your arm against it as you reach for the coffee or the radio causes the vehicle to STOP driving Safety Risk: While driving, the car STOPS accelerating and requires the owner to manually put the car back into drive, while other cars are gaining speed on the car, as it is an unintentional manunever, thus the driver does not realize the car has lost speed as it was not intended BMW Corporate, and Dealer were notified, not police, or insurance Both the dealer and the service tech stated this is allowed and acceptable I asked to return the vehicle and was told that I could NOT, despite vehicle being less than 30 days from purchase There were NO warning lamps, there are no messages that come on, the car simply stops driving as you are turning the radio or grabbing your coffee and the only symptom or warning is when you realize in fact the car has shifted

Other BMW 228I model years

Check your 2023 BMW 228I VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your BMW 228I at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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