NHTSA vehicle safety data

2020 BMW 228I Recalls & Complaints

The 2020 BMW 228I has 2 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized BMW dealer.

NHTSA recall and complaint data for the 2020 BMW 228I. Recall data is refreshed daily from NHTSA.

2020 BMW 228I owner complaints

Owners have filed 3 complaints with NHTSA about the 2020 BMW 228I, describing incidents dated July 20, 2020 to October 31, 2025.

Most-cited components

Wheels 2 complaints
Electrical System 1 complaint
Power Train 1 complaint
Suspension 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11697139 · Filed November 3, 2025
A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.
ODI #11662009 · Filed May 19, 2025
1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said…
ODI #11388360 · Filed January 15, 2021
I GOT MY CAR IN MAY 2020. I HAVE NEVER HAD ANY ISSUE WITH THE TIRE FOR 8 YEARS OF MY ENTIRE DRIVING HISTORY. BUT FOR THIS CAR, MY TIRE RAN FLAT IN JULY 2020, AFTER RUNNING OVER A SMALL POTHOLE ON A LOCAL ROAD, AND IT RAN FLAT AGAIN IN JAN 2021 AFTER RUNNING A SUPER TINY POTHOLE ON A HIGHWAY. HOW…

Read all 3 complaints

Seat Belt Audio Chime Malfunction/FMVSS 208

NHTSA #23V584000 · Seat Belts · NHTSA notice

Reported August 16, 2023 · BMW of North America, LLC

Potentially affected: 144 vehicles

Repair completion: 90.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified October 12, 2023

Defect description

BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

Manufacturer remedy

Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sunroof Malfunction/FMVSS 118

NHTSA #21V091000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice

Reported February 18, 2021 · BMW of North America, LLC

Potentially affected: 14,011 vehicles

Repair completion: 99.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 16, 2021

Defect description

BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."

Safety consequence

If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.

Manufacturer remedy

BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2020 BMW 228I. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2020 BMW 228I.

Suspension; Wheels; Unknown or Other

ODI #11697139

Incident: October 31, 2025 · Filed: November 3, 2025

A towing company came to pick up the car. They may have damaged the carriage/axel based on the tire mark they left on our drive way. The lines were not straight and it looks like they dragged the car.

Power Train; Electrical System

ODI #11662009

Incident: January 8, 2025 · Filed: May 19, 2025

1/8/2025 Drive Train Malfunction. Towed to BMW Dealer. Dealership determined a faulty GWS system, Program new system, New center console and battery drained needs replaced. I was told by the dealership this not normal for a vehicle with 22k miles . BMW North Amaerica told me the repair Manager said the faults were caused by moisture in the cup holder. Shocked as the BMW Repair Manager did not tell me this was the cause, Did not inform me moisture in the cup holder caused major havoc on a safety System. Nothing had been spilled or leaked into my cup holders.

Wheels

ODI #11388360

Incident: July 20, 2020 · Filed: January 15, 2021

I GOT MY CAR IN MAY 2020. I HAVE NEVER HAD ANY ISSUE WITH THE TIRE FOR 8 YEARS OF MY ENTIRE DRIVING HISTORY. BUT FOR THIS CAR, MY TIRE RAN FLAT IN JULY 2020, AFTER RUNNING OVER A SMALL POTHOLE ON A LOCAL ROAD, AND IT RAN FLAT AGAIN IN JAN 2021 AFTER RUNNING A SUPER TINY POTHOLE ON A HIGHWAY. HOW COULD A TIRE BE THIS FRAGILE?

Other BMW 228I model years

Check your 2020 BMW 228I VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your BMW 228I at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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