NHTSA vehicle safety data
2002 Airstream 396xl
The 2002 Airstream 396xl has 1 NHTSA recall and 1 owner complaint on record — every open recall is repaired free at an authorized Airstream dealer.
Complete safety data for the 2002 Airstream 396xl. Data pulled live from api.nhtsa.gov.
STRUCTURE
NHTSA #02V247000Reported September 13, 2002 · AIRSTREAM, INC.
Defect description
ON CERTAIN DIESEL MOTOR HOMES, WHEN THE UNIT IS FULLY LOADED WITH FUEL, FLUIDS, AND PASSENGERS, THE FRONT GROSS AXLE WEIGHT RATING (GAWR) COULD BE EXCEEDED. FURTHERMORE, THE UNIT MAY HAVE A DISPROPORTIONATE FRONT AXLE WEIGHT DISTRIBUTION THAT COULD RESULT IN AN OVERLOAD CONDITION ON THE FRONT TIRE OF THE MOTOR HOME.
Safety consequence
THIS OVERLOAD CONDITION COULD RESULT IN THE SUDDEN FAILURE OF THE FRONT TIRE CAUSING A LOSS OF CONTROL OF THE MOTOR HOME, INCREASING THE RISK OF A CRASH.
Free manufacturer remedy
DEALERS WILL REPLACE THE FRONT TIRES. IN ADDITION, DEALERS WILL ALSO INSTALL A POPPET KIT TO COMPENSATE FOR THE ADDED WIDTH OF THE NEW FRONT TIRES. THIS REMEDY WILL INCREASE THE FRONT GAWR. A NEW SET OF VEHICLE WEIGHT LABELS WILL BE ISSUED TO REFLECT THESE CHANGES. OWNER NOTIFICATION BEGAN SEPTEMBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AIRSTREAM AT 1-937-596-6111, EXT. 7418 OR 7400.
Notes
ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).