AI-generated from NHTSA recall & complaint counts

Pre-purchase inspection checklist — 2020 Jeep Cherokee

The 2020 Jeep Cherokee shows some recurring issues, particularly with the powertrain and steering, supported by both recalls and owner complaints. Other issues include electrical and brake system concerns, although evidence is less substantial. Overall, it's crucial to investigate these areas closely during a pre-purchase inspection and test drive.

NHTSA data on file today

The 2020 Jeep Cherokee has 3 NHTSA recall campaigns and 334 owner complaints on file as of . Recall data is refreshed daily from NHTSA.

NCAP overall rating: 4.0 out of 5 stars, averaged across 2 NHTSA-tested trims.

Recall campaigns on file

Most-cited components in owner complaints

  • Power Train 199 complaints
  • Engine 46 complaints
  • Unknown or Other 37 complaints
  • Electrical System 35 complaints
  • Service Brakes 25 complaints
  • Steering 22 complaints

Of the 334 complaints on file, 9 report a crash and 7 a fire; across all 334 complaints, owners report 9 injuries (owner-reported, not verified by NHTSA).

Recall notices and owner complaints for the 2020 Jeep Cherokee

Known issues to inspect

high severityengine

PTU may fail

How to check: Ensure smooth gear transitions and listen for noise.

medium severitysafety

Rearview camera may malfunction

How to check: Check rearview camera image during testing.

high severitysteering

Rack gear may break

How to check: Inspect steering for smoothness and control.

Test-drive walkthrough

  1. 01

    Cold start

    What to check: Listen for unusual engine noises.

    Red flag: Persistent knocking or rattling

  2. 02

    First minute idling

    What to check: Check dashboard for warning lights.

    Red flag: Any warning lights illuminated

  3. 03

    City driving

    What to check: Test brakes for responsiveness and noise.

    Red flag: Unusual noise or vibration

  4. 04

    Parking maneuvers

    What to check: Check steering for smoothness and noise.

    Red flag: Stiff or noisy steering

  5. 05

    Highway acceleration

    What to check: Assess powertrain for smooth acceleration.

    Red flag: Hesitation or jerking motion

  6. 06

    Use reverse gear

    What to check: Ensure rear camera functions properly.

    Red flag: Camera delay or no image

Questions for the seller

Use this exact phrasing.

  1. Has the PTU been serviced?
  2. Any issues with the rear camera?
  3. Have recalls been addressed?
  4. Are there any steering problems?
  5. Do all dashboard functions work?

Documents to request

Don't sign anything until you have these.

  • Service history records
  • Recall repair receipts
  • Accident history report
  • Warranty information
  • Title and registration

Generated by gpt-4o on from the NHTSA recall campaigns and owner-complaint counts on file for the 2020 Jeep Cherokee at the time. AI output can be wrong; confirm anything you find with a mechanic.

Next step

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