NHTSA vehicle safety data

2020 Zero SR/S Recalls & Complaints

The 2020 Zero SR/S has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Zero dealer.

NHTSA recall and complaint data for the 2020 Zero SR/S. Recall data is refreshed daily from NHTSA.

2020 Zero SR/S owner complaints

Owners have filed 1 complaint with NHTSA about the 2020 Zero SR/S, describing incidents dated September 8, 2022.

Most-cited components

Service Brakes 1 complaint

Newest complaints

ODI #11483568 · Filed September 8, 2022
The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper…

Read the full complaint

Water may Enter Front Brake Switch

NHTSA #20V704000 · Exterior Lighting — Brake Lights — Switch · NHTSA notice

Reported November 13, 2020 · Zero Motorcycles Inc.

Potentially affected: 659 vehicles

Repair completion: 65.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Zero campaign SV-ZMC-021-020 · Owners notified November 30, 2020

Defect description

Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F and SR/S motorcycles. The front brake switch can fail from water getting into the switch.

Safety consequence

An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes. Following vehicles may not realize the motorcycle is braking. Cruise control will not shut off with the application of the front brakes. Both conditions increase the risk of a crash.

Manufacturer remedy

Zero will notify owners, and dealers will the replace the front brake switch, free of charge. The recall began November 30, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2020 Zero SR/S. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2020 Zero SR/S.

Service Brakes, Hydraulic

ODI #11483568

Incident: September 8, 2022 · Filed: September 8, 2022

The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper were engaged while riding, causing the rear brake and caliper to melt. The dealer informed the contact that the rear brake and caliper needed to be replaced. The motorcycle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,200.

Other Zero SR/S model years

Check your 2020 Zero SR/S VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Zero SR/S at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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