NHTSA vehicle safety data

2014 Zero SR Recalls & Complaints

The 2014 Zero SR has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Zero dealer.

NHTSA recall and complaint data for the 2014 Zero SR. Recall data is refreshed daily from NHTSA.

2014 Zero SR owner complaints

Owners have filed 1 complaint with NHTSA about the 2014 Zero SR, describing incidents dated December 4, 2019.

Most-cited components

Electrical System 1 complaint
Engine 1 complaint
Exterior Lighting 1 complaint

The complaint on file reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11287416 · Filed December 6, 2019
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY…

Read the full complaint

Rear Wheel may Lockup

NHTSA #14V119000 · Engine and Engine Cooling — Engine · NHTSA notice

Reported March 12, 2014 · Zero Motorcycles Inc.

Potentially affected: 94 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified April 11, 2014 · Vehicles built December 20, 2013 – February 20, 2014 (per NHTSA)

Defect description

Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, 2014, and 2014 Zero FX motorcycles manufactured January 14, 2014, through January 27, 2014. Due to a possible manufacturing defect, the motor rotor may contact the stator while riding.

Safety consequence

If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.

Manufacturer remedy

Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall began in April 11, 2014. Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2014 Zero SR. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2014 Zero SR.

Electrical System; Exterior Lighting; Engine

ODI #11287416

Crash

Incident: December 4, 2019 · Filed: December 6, 2019

I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERAL TIMES, ALSO ZACK. ZERO THEN REPLACED THE CONTROLLER CLAIMING IT WAS DEFECTIVE AND THERE WERE NO PROBLEMS WITH THE BATTERY. I FINALLY RECEIVED THE SR BACK AND IN HEAVY TRAFFIC, THE MOTORCYCLE DROPPED FROM A FULL CHARGE TO 18% IN ONLY 16 MILES AND THEN COMPLETELY SHUT OFF WITHOUT ANY WARNING WHILE GOING ABOUT 40 MPH. IT WOULD NOT GO FASTER THEN 40MPH. I MANAGED TO MOVE BETWEEN 2 CARS TO THE SHOULDER, BUT I SMASHED MY LEG ON THE RAILING IN THE PROCESS. SR TURNED BACK ON A FEW SECONDS LATER AND I MADE IT A MILE TO THE EXIT BEFORE IT TURNED OFF AGAIN AS I WAS CROSSING THE ROAD.

Other Zero SR model years

Check your 2014 Zero SR VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Zero SR at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Zero VIN