NHTSA vehicle safety data

2018 Zero DSR Recalls & Complaints

The 2018 Zero DSR has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Zero dealer.

NHTSA recall and complaint data for the 2018 Zero DSR. Recall data is refreshed daily from NHTSA.

2018 Zero DSR owner complaints

Owners have filed 2 complaints with NHTSA about the 2018 Zero DSR, describing incidents dated June 18, 2019 to May 30, 2022.

Most-cited components

Electrical System 2 complaints
Engine 1 complaint
Exterior Lighting 1 complaint
Fuel/Propulsion System 1 complaint
Service Brakes 1 complaint

Newest complaints

ODI #11467485 · Filed June 4, 2022
The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all…
ODI #11221117 · Filed June 19, 2019
AFTER ABOUT 30KM RIDE FROM MY WORKPLACE TO HOME, WHILE I'M ALREADY IN THE PARKING LOT AND GOING LOW SPEED (ABOUT 10KM/H) I STARTED TO HEAR UNUSUAL KNOCKING SOUND FROM THE ELECTRIC MOTOR AREA. THEN , WHEN I TRIED TO WALK THE MOTORCYCLE REVERSE INTO MY PARKING LOT (AS I USUALLY DO ),THE REAR WHEEL GOT…

Read all 2 complaints

Incorrect Information on Federal Label/Part 567

NHTSA #17V762000 · Equipment — Other — Labels · NHTSA notice

Reported November 28, 2017 · Zero Motorcycles Inc.

Potentially affected: 36 vehicles

Repair completion: 33.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Zero campaign SV-ZMC-017-380 · Owners notified January 9, 2018 · Vehicles built September 5, 2017 – October 12, 2017 (per NHTSA)

Defect description

Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety consequence

If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year.

Manufacturer remedy

Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2018 Zero DSR. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2018 Zero DSR.

Electrical System; Exterior Lighting; Service Brakes

ODI #11467485

Incident: May 30, 2022 · Filed: June 4, 2022

The Sevcon DC to DC converter failed causing a total loss of all 12 volt power. This occurred for the second time on the expressway at 70 mph at night. It led to loss of any lighting on the vehicle, headlight, tail light, brake light, turn signals, horn and emergency flashers and ABS sensors all stopped working. It is a very serious safety concern and obviously creating a very dangerous situation. It is a know issue with the manufactured with many documented incidents and a recall for the same problem for another model year.

Electrical System; Engine; Fuel/Propulsion System

ODI #11221117

Incident: June 18, 2019 · Filed: June 19, 2019

AFTER ABOUT 30KM RIDE FROM MY WORKPLACE TO HOME, WHILE I'M ALREADY IN THE PARKING LOT AND GOING LOW SPEED (ABOUT 10KM/H) I STARTED TO HEAR UNUSUAL KNOCKING SOUND FROM THE ELECTRIC MOTOR AREA. THEN , WHEN I TRIED TO WALK THE MOTORCYCLE REVERSE INTO MY PARKING LOT (AS I USUALLY DO ),THE REAR WHEEL GOT STUCK. BY VISUAL INSPECTION I FOUND THAT SCREW THAT HOLDS THE MOTOR PULLEY IS UNSCREWED AND PUSHING AGAINST CHASSIS , CAUSING DRIVETRAIN TO STUCK. AFTER THAT I MANUALLY PUSHED THE MOTORCYCLE FORWARD AND THE SEIZING RELEASED. BUT , AFTER ALL THE MOTOR DOESN'T SPINNING NOW AT ALL , JUST MAKING WEIRD SOUND . NOW MY MOTORCYCLE IS COMPLETELY OUT OF ORDER AND NO DRIVABLE. AND THE ABSOLUTELY WORST THING , THAT I BOUGHT THIS MOTORCYCLE IN ISRAEL, WHERE I AM LIVING . AND THERE IS NO ONE IN ISRAEL WHO CAN HELP WITH MY PROBLEM , BECAUSE ZERO MOTORCYCLES CALLED BACK THEIR LICENSE FROM ONLY DEALER IN ISRAEL AND DIDN'T STARTED WORKING WITH ANYONE ELSE. IT SEEMS THAT ZERO MOTORCYCLES COMPANY FAILED TO COMPLY GUARANTEE AGREEMENTS WITH CUSTOMERS IN ISRAEL, THEREFORE I'M ASKING FOR YOUR HELP. THANK YOU.

Other Zero DSR model years

Check your 2018 Zero DSR VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Zero DSR at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Zero VIN