NHTSA vehicle safety data

2020 Volvo XC60PHEV Recalls & Complaints

The 2020 Volvo XC60PHEV has 1 NHTSA recall campaign and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Volvo dealer.

NHTSA recall and complaint data for the 2020 Volvo XC60PHEV. Recall data is refreshed daily from NHTSA.

2020 Volvo XC60PHEV owner complaints

Owners have filed 1 complaint with NHTSA about the 2020 Volvo XC60PHEV, describing incidents dated July 15, 2025.

Most-cited components

Electrical System 1 complaint

Newest complaints

ODI #11696568 · Filed October 30, 2025
I received notice of a recall from Volvo related to my XC60 hybrid's battery over the summer. I took the car in to Prestige Volvo in East Hanover on July 15 to get it checked. They stated the battery had bad cells and needed repair. They said the car was not safe to drive and the repair could take a…

Read the full complaint

Brake Pedal Pushrod Screw Joint May Be Loose

NHTSA #24V788000 · Service Brakes, Hydraulic — Pedals and Linkages · NHTSA notice

Reported October 23, 2024 · Volvo Car USA, LLC

Potentially affected: 291 vehicles

Repair completion: 87.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Volvo campaign R10289 · Owners notified December 17, 2024

Defect description

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020 S60, V60, S90I, XC60 and XC90 hybrid vehicles. The pushrod screw joint, connecting to the brake pedal to the hydraulic brake unit, may be loose.

Safety consequence

A loose brake pedal can result in a loss of braking function, increasing the risk of a crash.

Manufacturer remedy

Dealers will tighten the brake pedal pushrod screw joint, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10289.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2020 Volvo XC60PHEV. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2020 Volvo XC60PHEV.

Electrical System

ODI #11696568

Incident: July 15, 2025 · Filed: October 30, 2025

I received notice of a recall from Volvo related to my XC60 hybrid's battery over the summer. I took the car in to Prestige Volvo in East Hanover on July 15 to get it checked. They stated the battery had bad cells and needed repair. They said the car was not safe to drive and the repair could take a month due to a backorder. I got the car back in August and shortly thereafter, there was a "hybrid system failure" warning and the battery would not charge. I took the car back to Prestige on Sept. 23 and they stated the cell they replaced was bad and the repair would need to be done again and that there was no courtesy car available to use. They stated they did the repair a second time and the replacement cells were also bad. As of today, Oct. 30, they still have the car and they do not know when it will be repaired. I have reached out to Volvo corporate, who has not responded. I have not had a fully functioning car since July and it is entirely because Volvo has been unable to complete the recall work properly and in a timely fashion.

Other Volvo XC60PHEV model years

Check your 2020 Volvo XC60PHEV VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volvo XC60PHEV at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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