2017 Volvo V60 Recalls & Complaints

Incident: March 21, 2023 · Filed: March 21, 2023

The sunroof on this vehicle shattered while I was driving. A loud bang and a shower of glass ensued. There were no vehicles directly ahead of me or aircraft flying overhead when the incident occured. I wasn't insured and was able to pull off the road to inspect. No flying object hit the glass as some suspect. The glass shattered on its own. There have been no issues with the sunroof and opening/closing/tilt functions operated as normal. The vehicle will be inspected and repaired at a dealer.

Incident: January 2, 2022 · Filed: January 22, 2022

I am afraid, someone may get KILLED. . . The car unexpectedly just starts to 'free wheel'. It all started approximately 6 weeks ago and progressively became worse. IT IS A SOFTWARE PROBLEM. I am a retired Software Engineer and worked in military defense for a government contractor. - - so, I know a software problem when I see it. My car just started to 'free wheel' (meaning, I have no control over the transmission or gas pedal). I was driving over by our local College and stopped for a light. When the light turned Green, I took my foot off the brake and pressed the accelerator. I went No where. . . (me - what is WRONG)? I pressed the accelerator again - nothing (the engine wouldn't even 'rev'). The car is still in gear, but nothing is happening! ! ! Now, what do I do? (the car is 'free-wheeling' - HELP - - no control or transmission). I am at a Green light and going NO WHERE. Then, in Panic (thinking this maybe a Software), I put the transmission in 'neutral' for a few seconds and then back in gear and put my foot on the accelerator. There is a hesitation, but the 'engine catches (can hear it slowly rev) and I start to move. Because it started while I was starting up from a STOP (at a STOP light), I thought it might have something to do with the 'Auto Stop / Start' function (actually, this exacerbates the problem). Then, Christmas day, coming back from visiting it happened again (I forgot to turn OFF the 'Auto Stop / Start') which is what I thought was causing the problem. BUT what made it much more DANGEROUS was: I was doing a 'left turn' on a busy street and almost got KILLED. So, all seemed to be OK, if I (remember) to turn OFF the 'Auto Stop / Start' function. UNTIL today, I was making a right turn on a busy street. As soon as I was over the railroad tracks, the car started to 'free-wheel'. ([XXX], NOW WHAT DO I DO)? I coasted to the right curb and 'glanced' over at the 'Auto Stop/start - it was ON (Oooh, NO). It just gets worse. . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Incident: March 1, 2021 · Filed: May 16, 2021

THE FRONT SEATS ROCK/WOBBLE BEYOND AN ACCEPTABLE LEVEL AND PRESENT A SAFETY ISSUE. IT'S VERY SUBTLE BUT ONCE YOU NOTICE YOU CAN'T NOT NOTICE. IT HAPPENS ALL THE TIME AT VERY LOW SPEED WHEN BRAKING (I.E. PULLING OUT OF MY GARAGE AND SWITCHING FROM REVERSE TO DRIVE) OR EVEN IN SUCH SIMPLE SITUATIONS AS GETTING INTO THE CAR. IT'S THE BACK OF THE SEAT THAT WOBBLES, BUT THE BOTTOM. I TOOK MY CAR INTO MY LOCAL MECHANIC AND HE SAID THAT THE ONLY FIX IS TO REPLACE THE ENTIRE SEAT AS IT'S CAUSED BY A POORLY-DESIGNED PIVOT THAT IS PART OF THE SEAT ASSEMBLY. HE SAID HE THINKS THERE MIGHT BE A FIX OUT FOR THE 2018 MODEL YEAR BUT THAT THE 2017 HAS NOT BEEN ADDRESSED, EVEN THOUGH THEY ARE THE SAME DESIGN AND EVEN THOUGH HE HAS SEEN A NUMBER OF OTHER V60S WITH THIS ISSUE COMING UP. IT'S SIMPLY POOR DESIGN THAT IS PROHIBITIVELY EXPENSIVE TO CORRECT. I DO NOT FEEL SAFE DRIVING A CAR WITH A LOOSE SEAT AS I WONDER WHAT WOULD HAPPEN SHOULD I EXPERIENCE A CRASH. WILL THE WHOLE BACK OF THE SEAT COLLAPSE IF IT'S ALREADY LOOSE? I BELIEVE THIS SHOULD BE A RECALL ISSUE OR REPLACED FOR FREE BY VOLVO.