NHTSA vehicle safety data

2012 Victory Cross Roads Recalls & Complaints

The 2012 Victory Cross Roads has 2 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Victory dealer.

NHTSA recall and complaint data for the 2012 Victory Cross Roads. Recall data is refreshed daily from NHTSA.

2012 Victory Cross Roads owner complaints

Owners have filed 4 complaints with NHTSA about the 2012 Victory Cross Roads, describing incidents dated September 15, 2013 to January 3, 2024.

Most-cited components

Equipment 2 complaints
Engine 1 complaint
Structure 1 complaint

Newest complaints

ODI #11594420 · Filed June 14, 2024
I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under…
ODI #10639993 · Filed September 29, 2014
I HAVE NOTICED THE LATCHING MECHANISM ON THE SADDLEBAG IS WEARING PREMATURELY. THE RIGHT SIDE BAG HAS MORE NOTICEABLE WEAR THAN THE LEFT SADDLEBAG. IT APPEARS THAT THE SOFT METAL IS BEING WORN FROM THE LATCH STRIKER HOOP. AT THE CURRENT WEAR RATE IT MAY ONLY LAST ANOTHER YEAR BEFORE THE SADDLEBAG…
ODI #10629683 · Filed August 31, 2014
RECALL NUMBER 13E-048 LOCK AND RIDE BACK REST AND LUGGAGE RACK. NOTIFIED IN DECEMBER 2013 ABOUT RECALL. NOTIFIED IN APRIL 2014 THAT PARTS WERE AVAILABLE FOR REPAIR. AS OF SEPTEMBER 2014 (9 MOS AFTER NOTIFICATION) DEALER STILL DOES NOT HAVE PARTS FROM VICTORY FOR THE REPAIR. BEEN LIED TO ABOUT THIS…

Read all 4 complaints

Engine Misfire may Melt Rear Brake Line

NHTSA #17V647000 · Service Brakes, Hydraulic · NHTSA notice

Reported October 12, 2017 · Polaris Industries, Inc.

Potentially affected: 26,182 vehicles

Repair completion: 50.34% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign V-17-02 · Owners notified November 8, 2017 · Vehicles built April 21, 2009 – January 3, 2017 (per NHTSA)

Defect description

Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

Safety consequence

A melted rear brake line can reduce braking performance, increasing the risk of a crash.

Manufacturer remedy

Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Throttle Cable Retention Nuts

NHTSA #12V457000 · Equipment · NHTSA notice

Reported September 18, 2012 · POLARIS INDUSTRIES, INC.

Potentially affected: 6,618 vehicles

Manufacturer campaign V-12-01 · Owners notified October 4, 2012 · Vehicles built January 3, 2012 – August 15, 2012 (per NHTSA)

Defect description

Polaris is recalling certain model year 2012-2013 Victory motorcycles manufactured from January 3, 2012, through August 15, 2012. A torqueing procedure may have been missed on some throttle cable retention nuts. On certain motorcycles, the throttle cable retention nuts for either the pull or push throttle cable may have not been torqued correctly.

Safety consequence

If the torqueing is missed and the retention nuts are loose, the retention nuts closest to the throttle body can become dislodged and interfere with the throttle function, increasing the risk of a crash.

Manufacturer remedy

Victory will notify owners and dealers will correctly torque the fasteners free of charge. The safety recall began on October 4, 2012. Owners may contact Victory consumer service department by calling 1-888-704-5290.

Notes

Polaris' recall number is V-12-01.Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2012 Victory Cross Roads. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2012 Victory Cross Roads.

Engine

ODI #11594420

Incident: January 3, 2024 · Filed: June 14, 2024

I pulled onto a main road through a busy intersection and shifted through the gears under normal load. Upon shifting from 4th into 5th gear one of the C clips failed causing devastating damage to the transmission gears. The bike jerked and locked up for a moment but I was able to keep it under control and slow down to a stop. There was no warning or symptoms up to this point. My safety and the safety of others were put at risk with this failure. I was fortunate enough to keep control of the bike to slow down. You can tell it is a c clip issue because after the failure, tilting the bike to the right results in a clacking sound of the gears smacking each other. I am a part of a large Victory online community and there are so many people having the same issue. Total engines are being grenaded due to Polaris’ use of a poor quality clip to hold the gears in place. Being that motor and transmission are one unit, it requires an entire engine tear down to split the engine case and access the damaged gears. These gears then have to be replaced and the failed clip upgraded to a better quality clip. Polaris needs to issue a recall on these c clips for the safety of everybody!

Structure

ODI #10639993

Incident: July 1, 2014 · Filed: September 29, 2014

I HAVE NOTICED THE LATCHING MECHANISM ON THE SADDLEBAG IS WEARING PREMATURELY. THE RIGHT SIDE BAG HAS MORE NOTICEABLE WEAR THAN THE LEFT SADDLEBAG. IT APPEARS THAT THE SOFT METAL IS BEING WORN FROM THE LATCH STRIKER HOOP. AT THE CURRENT WEAR RATE IT MAY ONLY LAST ANOTHER YEAR BEFORE THE SADDLEBAG MAY OPEN DURING VEHICLE OPERATION CAUSING UNDETERMINED REACTION FROM THE DRIVER OR VEHICLE FOLLOWING IN AN ATTEMPT TO AVOID THE BAG CONTENTS. *TR

Equipment

ODI #10629683

Incident: December 2, 2013 · Filed: August 31, 2014

RECALL NUMBER 13E-048 LOCK AND RIDE BACK REST AND LUGGAGE RACK. NOTIFIED IN DECEMBER 2013 ABOUT RECALL. NOTIFIED IN APRIL 2014 THAT PARTS WERE AVAILABLE FOR REPAIR. AS OF SEPTEMBER 2014 (9 MOS AFTER NOTIFICATION) DEALER STILL DOES NOT HAVE PARTS FROM VICTORY FOR THE REPAIR. BEEN LIED TO ABOUT THIS FOR MONTHS. CALLED CUSTOMER SERVICE FOR VICTORY. WHO TOLD ME TO CALL THE DEALER. DEALER CAN NOT GET THE PARTS. *TR

Equipment

ODI #10618733

Incident: September 15, 2013 · Filed: August 4, 2014

TL* THE CONTACT OWNS A 2012 VICTORY CROSS ROADS. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 12V457000 (EQUIPMENT) AND THAT THE PART WAS AVAILABLE TO PERFORM THE REPAIR, BUT THAT THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Other Victory Cross Roads model years

Check your 2012 Victory Cross Roads VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Victory Cross Roads at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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