NHTSA vehicle safety data

2017 Utilimaster Ram Promaster Recalls, Ratings & Complaints

The 2017 Utilimaster Ram Promaster has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Utilimaster dealer.

NHTSA recall and complaint data for the 2017 Utilimaster Ram Promaster. Recall data is refreshed daily from NHTSA.

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

NHTSA #20V592000

Reported September 28, 2020 · Shyft Group

Potentially affected: 5 vehicles

Defect description

Shyft Group (Shyft) is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Manufacturer remedy

Shyft will notify owners, and FCA dealers will replace the transmission shift cable, free of charge. The recall began December 21, 2020. Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Utilimaster Ram Promaster model years

Check your 2017 Utilimaster Ram Promaster VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Utilimaster Ram Promaster at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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