NHTSA vehicle safety data

2004 US Bus Sturdibus Recalls & Complaints

The 2004 US Bus Sturdibus has 5 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized US Bus dealer.

NHTSA recall and complaint data for the 2004 US Bus Sturdibus. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2004 US Bus Sturdibus owner complaints

Owners have filed 1 complaint with NHTSA about the 2004 US Bus Sturdibus, describing incidents dated August 15, 2010.

Most-cited components

Structure 1 complaint

Newest complaints

ODI #10379474 · Filed January 28, 2011
ON TWO IDENTICAL 2004 U. S. BUS STURDIBUS SCHOOL BUSES ON CHEVROLET C5500 CHASSIS: WE NOTICED THAT THE FLOOR WAS BUBBLING AND SAGGING NEAR THE BACK END OF THE 36 PASSENGER BUS. THE BUS WITH MORE MILES WAS WORSE THAN THE OTHER ONE. THE ENTIRE FLOORING UNDERNEATH THE STUDENT SEATS HAD TO BE TORN OUT…

Read the full complaint

FMVSS 210/222WALL AND FLOOR MOUNTING/SEAT SPACING

NHTSA #07V155000 · Seats · NHTSA notice

Reported April 13, 2007 · U.S. BUS CORPORATION

Potentially affected: 106 vehicles

Owners notified December 14, 2009 · Vehicles built May 1, 2000 – May 2, 2006 (per NHTSA)

Defect description

CERTAIN U.S. BUS STURDIBUS, STURDIVAN, AND UNIVERSE SCHOOL BUSES MANUFACTURED BETWEEN MAY 1, 2000, AND MAY 2, 2006. IN A CRASH, THE WALL AND FLOOR MOUNTING BOLTS CAN PULL THROUGH THE SUPPORTING STEEL WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, SEAT BELT ASSEMBLY ANCHORAGES. ALSO THE SEATS IN THESE BUSES DO NOT COMPLY WITH THE SEAT SPACING REQUIREMENTS OF FMVSS 222, SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION.

Safety consequence

IN THE EVENT OF A CRASH, THE MOUNTING BOLTS COULD FAIL TO RETAIN THE SEAT, ALLOWING THE PASSENGER TO BE THROWN FORWARD, POSSIBLY RESULTING IN PERSONAL INJURIES.

Manufacturer remedy

U.S. BUS WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 14, 2009. OWNERS CAN CONTACT U.S. BUS AT 765-939-3984.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FMVSS 210/SEAT DETACHMENT

NHTSA #07V069000 · Seat Belts — Front — Anchorage · NHTSA notice

Reported February 27, 2007 · U.S. BUS CORPORATION

Potentially affected: 38 vehicles

Owners notified May 27, 2007

Defect description

CERTAIN MY 2003 THROUGH 2006 U.S. BUS STURDIBUS SCHOOL BUSES. IN THE EVENT OF A CRASH, THE SEATS ATTACHED TO THE FLOOR TRACK CAN DETACH WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, SEAT BELT ASSEMBLY ANCHORAGES.

Safety consequence

IN THE EVENT OF A CRASH, THE SEATS CAN BECOME DETACHED FROM THE FLOOR, POSSIBLY RESULTING IN INJURIES.

Manufacturer remedy

U.S. BUS WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN ON MAY 27, 2007. OWNER CAN CONTACT U.S. BUS AT 765-939-3984.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FMVSS 222/SEAT BARRIERS

NHTSA #06V443000 · Seats — Front Assembly — Head Restraint · NHTSA notice

Reported November 20, 2006 · U.S. BUS CORPORATION

Potentially affected: 80 vehicles

Owners notified July 3, 2007 · Vehicles built May 1, 2000 – May 2, 2006 (per NHTSA)

Defect description

CERTAIN 2000-2006 U.S. BUS STURDIBUS SCHOOL BUSES MANUFACTURED BETWEEN MAY 1, 2000, AND MAY 2, 2006. THE BARRIERS WERE NOT INSTALLED CORRECTLY WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION.

Safety consequence

IN THE EVENT OF A VEHICLE CRASH, A PASSENGER'S HEAD COULD BE DEFLECTED INTO AN UNPROTECTED AREA POSSIBLY RESULTING IN INJURIES.

Manufacturer remedy

U.S. BUS WILL NOTIFY OWNERS AND WILL REPAIR THE SEATS FREE OF CHARGE. THE RECALL BEGAN ON JULY 3, 2007. OWNERS MAY CONTACT U.S. BUS AT 765-939-3984.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FMVSS 111/REAR VIEW MIRROR USAGE LOCATION

NHTSA #06V416000 · Equipment — Other — Labels · NHTSA notice

Reported October 31, 2006 · U.S. BUS CORPORATION

Potentially affected: 4,019 vehicles

Owners notified June 30, 2007

Defect description

CERTAIN 1998 THROUGH 2006 UNIVERSE AND STURDIBUS SCHOOL BUSES MANUFACTURED BETWEEN JANUARY 1998 AND OCTOBER 23, 2006. THE LABEL EXPLAINING CROSSVIEW MIRROR USE IS NOT VISIBLE TO THE SEATED DRIVER WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 111, REARVIEW MIRRORS.

Safety consequence

THE PURPOSE OF THIS STANDARD IS TO REDUCE DEATHS AND INJURIES THAT OCCUR WHEN THE DRIVER OF THE VEHICLE DOES NOT HAVE A CLEAR VIEW TO THE REAR.

Manufacturer remedy

U.S. BUS WILL NOTIFY OWNERS AND MAIL A REPLACEMENT LABEL ALONG WITH PLACEMENT INSTRUCTIONS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 30, 2007. OWNERS CAN CONTACT U.S. BUS AT 765-939-3984.

Notes

U.S. BUS HAD PETITIONED THE AGENCY FOR INCONSEQUENTIALITY AND THE PETITION WAS DENIED BY THE AGENCY (4/24/07).CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FMVSS 222/30" WIDE RESTRAINING BARRIER

NHTSA #05V255000 · Seats · NHTSA notice

Reported June 1, 2005 · U.S. BUS CORPORATION

Potentially affected: 172 vehicles

Owners notified July 14, 2006

Defect description

CERTAIN 2004 AND 2005 MY STURDIBUS AND UNIVERSE SCHOOL BUSES. THESE BUSES WERE MANUFACTURED WITH IMPROPER/MISSING WELDS ON THE 30" WIDE BARRIER SUPPORT WHICH FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION.

Safety consequence

IN THE EVENT OF A FRONTAL CRASH, THE BARRIER MAY FAIL TO PROPERLY RESTRAIN THE FRONT SEATED PASSENGER, POSSIBY RESULTING IN SERIOUS INJURY.

Manufacturer remedy

US BUS WILL NOTIFY ITS CUSTOMERS AND WILL VISUALLY INSPECT EACH SUSPECT BARRIER FOR MISSING WELDS AND REPAIR THE BARRIERS AS NECESSARY FREE OF CHARGE. THE RECALL BEGAN ON JULY 14, 2006. OWNERS MAY CONTACT US BUS AT 845-357-2510.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

try.vin has no NCAP crash-test rating on file for the 2004 US Bus Sturdibus. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2004 US Bus Sturdibus.

Structure

ODI #10379474

Incident: August 15, 2010 · Filed: January 28, 2011

ON TWO IDENTICAL 2004 U. S. BUS STURDIBUS SCHOOL BUSES ON CHEVROLET C5500 CHASSIS: WE NOTICED THAT THE FLOOR WAS BUBBLING AND SAGGING NEAR THE BACK END OF THE 36 PASSENGER BUS. THE BUS WITH MORE MILES WAS WORSE THAN THE OTHER ONE. THE ENTIRE FLOORING UNDERNEATH THE STUDENT SEATS HAD TO BE TORN OUT AND REPLACED. WHEN THE OLD FLOOR WAS PULLED UP, THE REASON WAS CLEAR: THERE WERE HUGE HOLES IN THE FLOOR, PUDDLES OF WATER STILL THERE AFTER THE BUS SAT ALL SUMMER AND THE WOOD WAS MOSTLY ROTTED. IT COULD BE SEEN THAT THERE WAS NOTHING WHATSOEVER TO PREVENT WATER FROM THE ROADWAY FROM COMING UP AND SOAKING INTO THE PLYWOOD FLOOR. THE WOOD IS THIS FLOOR WAS UNTREATED AND OF POOR QUALITY AS WELL. IN SOME PLACES THE WOOD WAS NOT FASTENED DOWN AND HAD SLID OFF SUPPORT BEAMS. THESE CROSS BEAMS WERE INSUFFICIENT TO HOLD THE WEIGHT OF THE FLOOR AND, ON ONE BUS, THEY HAD ALL SNAPPED. FORTUNATELY, THE BUS WAS NOT INVOLVED IN A CRASH THAT WOULD HAVE TESTED THE INTEGRITY OF THE FLOOR STRUCTURE! THE FACT THAT BOTH BUSES HAD THIS PROBLEM TELLS ME IT MAY BE A WIDESPREAD PROBLEM THAT NEEDS INVESTIGATING -AS THERE MAY BE A LOT MORE OUT THERE IN THIS CONDITION. WE DO NOT EVER RUN A HOSE TO CLEAN OUR FLOORS INSIDE THE BUSES. WE HAVE NOT RECEIVED ANY WARRANTY OR COMPENSATION FOR THE THOUSANDS OF DOLLARS SPENT TO REPAIR AND STRENGTHEN THE FLOORING ON THESE BUSES! THE DEALER WHO SOLD THE BUSES TO US IS EITHER UNWILLING OR UNABLE TO HELP RECOVER OUR LOSSES. *TR

Other US Bus Sturdibus model years

Check your 2004 US Bus Sturdibus VIN

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