NHTSA vehicle safety data
2017 Turtle Top Terra Transit Recalls, Ratings & Complaints
The 2017 Turtle Top Terra Transit has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Turtle Top dealer.
NHTSA recall and complaint data for the 2017 Turtle Top Terra Transit. Recall data is refreshed daily from NHTSA.
EQUIPMENT ADAPTIVE/MOBILITY
NHTSA #18V603000Reported September 10, 2018 · Turtle Top
Potentially affected: 180 vehicles
Defect description
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Safety consequence
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Manufacturer remedy
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- The percentage of products estimated to contain the defect or noncompliance (49 CFR 573.6 (c)(4)).- In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information, with their dates of receipt (49 CFR 573.6 (c)(6)).
Other Turtle Top Terra Transit model years
Check your 2017 Turtle Top Terra Transit VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Turtle Top Terra Transit at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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