NHTSA vehicle safety data

2023 Toyota Venza Hybrid Recalls, Ratings & Complaints

The 2023 Toyota Venza Hybrid has 3 NHTSA recall campaigns and 21 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2023 Toyota Venza Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2023 Toyota Venza Hybrid owner complaints

Owners have filed 21 complaints with NHTSA about the 2023 Toyota Venza Hybrid, describing incidents dated January 27, 2023 to May 10, 2026.

Most-cited components

Forward Collision Avoidance 6 complaints
Electrical System 4 complaints
Exterior Lighting 3 complaints
Service Brakes 3 complaints
Unknown or Other 3 complaints
Vehicle Speed Control 3 complaints

Of the 21 complaints on file, 10 report a crash; across all 21 complaints, owners report 9 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11739816 · Filed May 24, 2026
Vehicle has an open safety recall (25TD01) for rear traction motor cable corrosion. Corwin Toyota in Boulder, CO was notified in January and failed to order the part. Came in April 14 for the scheduled repair and was told the part was never ordered. It is now May 24 and the recall has still not been…
ODI #11736846 · Filed May 10, 2026
The inflation screen keeps going on and off
ODI #11730849 · Filed April 13, 2026
The contact owns a 2023 Toyota Venza. The contact stated that while reversing up a steep driveway to enter a roadway, the vehicle reached the top of the incline. The contact attempted to shift the vehicle into Drive to complete the turn, but the vehicle would not allow the gear engagement…

Read all 21 complaints

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #25V744000 · Back Over Prevention — Display Function · NHTSA notice

Reported October 30, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,024,407 vehicles

Repair completion: 86.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 25TB13/25LB06/WRE25 · Owners notified December 5, 2025 · Vehicles built October 4, 2022 – August 28, 2024 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Instrument Panel Failure

NHTSA #25V595000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported September 11, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 591,377 vehicles

Repair completion: 67.09% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified December 5, 2025 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Safety consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Manufacturer remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

Incorrect Weight Capacity Label/FMVSS 110

NHTSA #24V548000 · Equipment — Other — Labels · NHTSA notice

Reported July 23, 2024 · Gulf States Toyota, Inc.

Potentially affected: 33,848 vehicles

Repair completion: 99.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24R2 · Owners notified September 16, 2024

Defect description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Manufacturer remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

2023 Toyota VENZA HYBRID SUV AWD

out of 5

Overall Safety Rating

Frontal Crash

Driver: 4, Passenger: 5

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

16% rollover risk

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

21 owner complaints have been filed with NHTSA for the 2023 Toyota Venza Hybrid.

Power Train

ODI #11739816

Incident: April 14, 2026 · Filed: May 24, 2026

Vehicle has an open safety recall (25TD01) for rear traction motor cable corrosion. Corwin Toyota in Boulder, CO was notified in January and failed to order the part. Came in April 14 for the scheduled repair and was told the part was never ordered. It is now May 24 and the recall has still not been completed despite multiple follow-up attempts. Dealership has provided no explanation for the April failure and no confirmed repair date.

Electrical System; Unknown or Other

ODI #11736846

Incident: May 10, 2026 · Filed: May 10, 2026

The inflation screen keeps going on and off

Equipment

ODI #11730849

Crash

Incident: April 4, 2026 · Filed: April 13, 2026

The contact owns a 2023 Toyota Venza. The contact stated that while reversing up a steep driveway to enter a roadway, the vehicle reached the top of the incline. The contact attempted to shift the vehicle into Drive to complete the turn, but the vehicle would not allow the gear engagement. Consequently, the vehicle rolled backward down the driveway, through a ditch, and up an adjacent embankment. The vehicle speed was unknown. The vehicle's final stop was hitting a tree from the rear. No air bags were deployed. The vehicle was towed to an Auto Body Shop. The contact stated that both she and her daughter were in the vehicle and experienced back pain and neck discomfort. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000.

Electrical System

ODI #11726161

Incident: March 15, 2026 · Filed: March 22, 2026

The entertainment screen keeps going on and off. The radio will not stay on! I brought it to the Toyota dealer and told them the problem and that I saw on the internet a recall for this problem. He checked the vin number and said it was not mine. He also if it’s the screen that will be expensive to replace as my car is no longer in warranty

Back Over Prevention

ODI #11699575

Incident: November 15, 2025 · Filed: November 15, 2025

Vehicle loses center display repeatedly Screen and system keep rebooting while driving Dealer refused to fix saying “no recall” Problem reduces visibility of backup camera and safety information

Vehicle Speed Control

ODI #11687390

Crash

Incident: June 12, 2025 · Filed: September 15, 2025

The contact owns a 2023 Toyota Venza Hybrid. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into the rear of another parked vehicle. No injuries were reported, and no police report was filed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. A manufacturer's investigator came to the dealer to inspect the vehicle. The contact was informed that the Black Box information did not indicate that a vehicle malfunction had occurred during the crash. The contact indicated that the vehicle had experienced a second similar failure while driving 5 MPH, the accelerator pedal erroneously extended to the floor, and the vehicle began to unintentionally accelerate. The contact was able to press the brake pedal and safely stop the vehicle. The cause of the failures was not determined. The failure mileage was 15,000.

Air Bags

ODI #11684255

Incident: August 30, 2025 · Filed: September 1, 2025

My name is [XXX] . I own a 2023 Toyota Venza Limited with about 36,000 miles. On [XXX], while driving, we heard a loud popping sound, and the passenger airbag indicator light came on with a red/orange warning symbol. There was no accident — this appears to be a defective or faulty airbag mechanism. This is a serious safety issue. Please log this report and provide a case number. I can be reached at [XXX] and will also follow up with my local dealer, Team Toyota in Glen Mills, Pennsylvania. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Exterior Lighting; Forward Collision Avoidance

ODI #11667562

Incident: June 2, 2025 · Filed: June 17, 2025

The front headlight developed condensation with zero evidence of a hit or accident. Additionally, the car randomly loses power when going from a stop to acceleration, leaving me in the middle of an intersection with no power for about 3-5 seconds

Unknown or Other; Forward Collision Avoidance

ODI #11653274

Crash 4 injuries

Incident: March 26, 2025 · Filed: April 7, 2025

Purchased used from Metro Ford on 12-31-2024 with 16,689 miles. Was out of town until March 1 so I did not insure or drive the car until March. I had only driven it a few times before the accident happened. At first I started noticing that the car did not respond immediately when the gas pedal was pressed. I thought it was me being unfamiliar with how the new car worked. On 3-26-2025 I had pulled into a parking space in front of a building and all of a sudden the car surged forward unexpectedly even without me pressing the pedal leading to me crashing through the glass windows into the building. No warning lights were on. The car had two known issue with Unintended Acceleration and throttle delay yet no recall has been issued. My safety and the safety of 15 others was a risk and the crash did result in injuries. The building was full of students and clients and they were hurt along with major property damage to the building. State Farm declared the car was a total loss due to all the damage to my car and we have no idea the amount of damage done to the building. The business had to be closed for repairs and they are still closed. I have filed a product liability claim with Toyota case number 250407002330. Toyota will get with State Farm to see if an inspection can be made of the car as I have transferred ownership to State Farm as of April 4, 2025. The car was picked up by State Farm on April 5, 2025. I just discovered the known issue with the car this weekend so I do not think an inspection was done other than the body shop estimate.

Visibility/Wiper

ODI #11648109

Incident: March 11, 2025 · Filed: March 13, 2025

Purchased a 2023 Toyota Venza in November of 2023 and had to replace the windshield less than a year later in October 2024. Now in March of 2025 the windshield is cracked again.

Other Toyota Venza Hybrid model years

Check your 2023 Toyota Venza Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Venza Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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