NHTSA vehicle safety data

2023 Toyota Corolla Cross Hybrid Recalls, Ratings & Complaints

The 2023 Toyota Corolla Cross Hybrid has 5 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Toyota dealer.

NHTSA recall and complaint data for the 2023 Toyota Corolla Cross Hybrid, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2023 Toyota Corolla Cross Hybrid owner complaints

Owners have filed 2 complaints with NHTSA about the 2023 Toyota Corolla Cross Hybrid, describing incidents dated December 7, 2023 to September 22, 2024.

Most-cited components

Forward Collision Avoidance 1 complaint
Service Brakes 1 complaint
Visibility/Wiper 1 complaint

Newest complaints

ODI #11616447 · Filed September 25, 2024
Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to…
ODI #11559022 · Filed December 7, 2023
The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the…

Read all 2 complaints

Insufficient Pedestrian Warning Sound/FMVSS 141

NHTSA #26V203000 · Back Over Prevention — Warnings — External/Pedestrian Alert · NHTSA notice

Reported March 31, 2026 · Toyota Motor Engineering & Manufacturing

Potentially affected: 73,528 vehicles

Repair completion: 29.74% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 26TB08 / 26TA08 · Owners notified August 27, 2026 · Vehicles built May 4, 2023 – August 8, 2025 (per NHTSA)

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Safety consequence

Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.

Manufacturer remedy

Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.

Driver's Air Bag May Not Deploy/FMVSS 208

NHTSA #25V040000 · Steering — Column · NHTSA notice

Reported January 29, 2025 · Toyota Motor Engineering & Manufacturing

Potentially affected: 1,716 vehicles

Repair completion: 82.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 25TA02/25LA02 · Owners notified March 17, 2025

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Loss of Power Brake Assist

NHTSA #24V708000 · Service Brakes, Electric — Software/Programming · NHTSA notice

Reported September 20, 2024 · Toyota Motor Engineering & Manufacturing

Potentially affected: 145,383 vehicles

Repair completion: 92.72% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 24TA11 · Owners notified November 19, 2024

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Safety consequence

A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Incorrect Weight Capacity Label/FMVSS 110

NHTSA #24V548000 · Equipment — Other — Labels · NHTSA notice

Reported July 23, 2024 · Gulf States Toyota, Inc.

Potentially affected: 33,848 vehicles

Repair completion: 99.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 24R2 · Owners notified September 16, 2024

Defect description

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Safety consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Manufacturer remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Driver's Air Bag May Not Deploy/FMVSS 208

NHTSA #23V480000 · Steering — Column · NHTSA notice

Reported July 12, 2023 · Toyota Motor Engineering & Manufacturing

Potentially affected: 152,927 vehicles

Repair completion: 93.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Toyota campaign 23TA08/ 23LA02 · Owners notified September 8, 2023

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

2023 Toyota COROLLA CROSS HYBRID SUV AWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Driver: 4, Passenger: 4

Side Crash

Driver: 5, Passenger: 5

Side Pole

Rollover

Not Rated

Safety Technology

Electronic Stability Control Forward Collision Warning Lane Departure Warning

2 owner complaints have been filed with NHTSA for the 2023 Toyota Corolla Cross Hybrid.

Service Brakes; Forward Collision Avoidance

ODI #11616447

Incident: September 22, 2024 · Filed: September 25, 2024

Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to accelerate. Was unable to get brake to go push down even with applying more force than usual. Very high risk situation with stationary cars and an intersection nearing. Picked up my foot a slammed my brake as hard as possible. The break did finally push through with great force, however mechanical noises from the engine also occurred while breaking hard (honestly thought my transmission was falling out based on the noise) . I almost collided with the car in front of me due to my delayed stop and was at risk of being rear ended due to having a car also immediately behind me that did not appear to anticipate my abrupt stop. I was so shaken by the incident I called my partner immediately because I felt the vehicle was unsafe to drive. I have called the dealership and reported the incident. They asked to bring my car in for evaluation and let me know there is a recall they will assess for. There first available appointment is in 3 days and they are unwilling to provide a loaner car, which is terrifying considering how dangerous the situation is. They didn’t care about this concern

Visibility

ODI #11559022

Incident: December 7, 2023 · Filed: December 7, 2023

The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the sunroof glass had shattered on the roof of the vehicle. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 2,500.

Other Toyota Corolla Cross Hybrid model years

Check your 2023 Toyota Corolla Cross Hybrid VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Toyota Corolla Cross Hybrid at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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