NHTSA vehicle safety data

2021 Thor Motor Coach Rize Recalls & Complaints

The 2021 Thor Motor Coach Rize has 3 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Thor Motor Coach dealer.

NHTSA recall and complaint data for the 2021 Thor Motor Coach Rize. Recall data is refreshed daily from NHTSA.

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2021 Thor Motor Coach Rize owner complaints

Owners have filed 4 complaints with NHTSA about the 2021 Thor Motor Coach Rize, describing incidents dated June 4, 2022 to April 23, 2023.

Most-cited components

Equipment 4 complaints
Unknown or Other 2 complaints

Newest complaints

ODI #11519263 · Filed April 27, 2023
The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel…
ODI #11503431 · Filed January 24, 2023
While driving my Thor RIZE with the powered Carefree Awning, after a hard turn, the awning randomly partially deploys several times, then return to closed position. I have now added a mirror to allow me to see the awning while driving. A few times after the battery disconnect have been re-engaged…
ODI #11501503 · Filed January 12, 2023
On several occasions the carefree electric awning would extend while driving. I had to pull the power fuse.

Read all 4 complaints

Solar Panel Frame Can Fracture

NHTSA #23V759000 · Equipment — Electrical — Accessory Generator — Solar Panel · NHTSA notice

Reported November 10, 2023 · Thor Motor Coach

Potentially affected: 2,295 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000298 · Owners notified January 9, 2024

Defect description

Thor Motor Coach (TMC) is recalling certain 2021-2024 Thor Rize and Scope motorhomes. The solar panel frame may fracture around the mounting bolts, allowing the panel to detach from the vehicle.

Safety consequence

A detached solar panel can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the lower bracket, free of charge. Owner notification letters were mailed January 9, 2024. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000298.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Generator Set Fuel Hose May Cause Gas Leak

NHTSA #23V285000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported April 21, 2023 · Thor Motor Coach

Potentially affected: 2,919 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000294 · Owners notified May 22, 2023

Defect description

Thor Motor Coach (TMC) is recalling certain 2021-2023 Sequence, 2021-2024 Rize, Scope, Tellaro, 2023-2024 Dazzle, and Twist motorhomes, equipped with certain Cummins Onan QG 2800i generator sets. The fuel hose between the inline fuel filter and the injection pump module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Safety consequence

A gas leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the fuel hose and clamps, as necessary, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000294.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Awning May Extend Unintentionally

NHTSA #23V068000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported February 10, 2023 · Thor Motor Coach

Potentially affected: 1,557 vehicles

Repair completion: 72.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Thor Motor Coach campaign RC000289 · Owners notified March 28, 2023

Defect description

Thor Motor Coach (TMC) is recalling certain 2021-2023 Rize and Scope camper vans. The retractable awning may extend unintentionally during transit.

Safety consequence

An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will install an additional ignition cutoff wire harness at the BT12 module, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000289.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2021 Thor Motor Coach Rize. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2021 Thor Motor Coach Rize.

Unknown or Other; Equipment

ODI #11519263

Incident: April 23, 2023 · Filed: April 27, 2023

The solar panel mounted by Thor on top of the van detached and flew off while I was driving on the highway and encountered cross wind. From what was left on the solar panel bracket, it looks like there were cracks in the metal around where the bolts were attached for a long time. The solar panel brackets were very loose and floppy allowing the panel to move while the vehicle was in motion or under high wind.

Equipment

ODI #11503431

Incident: June 4, 2022 · Filed: January 24, 2023

While driving my Thor RIZE with the powered Carefree Awning, after a hard turn, the awning randomly partially deploys several times, then return to closed position. I have now added a mirror to allow me to see the awning while driving. A few times after the battery disconnect have been re-engaged after being off for a few days, the first hard turn will have a better chance to result in the awning deploying, however it has not been consistent enough to demonstrate the action to the service department, so no action have been taken by them in the last two years.

Equipment

ODI #11501503

Incident: November 10, 2022 · Filed: January 12, 2023

On several occasions the carefree electric awning would extend while driving. I had to pull the power fuse.

Unknown or Other; Equipment

ODI #11495956

Incident: October 1, 2022 · Filed: December 4, 2022

This is a Thor Motor company RV Build The added solar panel is improperly installed . The blots used are pulling through the frame and will break free from wind while on the highway.

Other Thor Motor Coach Rize model years

Check your 2021 Thor Motor Coach Rize VIN

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