NHTSA vehicle safety data

2021 Thor Motor Coach Delano Recalls & Complaints

The 2021 Thor Motor Coach Delano has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Thor Motor Coach dealer.

NHTSA recall and complaint data for the 2021 Thor Motor Coach Delano. Recall data is refreshed daily from NHTSA.

2021 Thor Motor Coach Delano owner complaints

Owners have filed 2 complaints with NHTSA about the 2021 Thor Motor Coach Delano, describing incidents dated May 27, 2021 to June 29, 2021.

Most-cited components

Communication 1 complaint
Forward Collision Avoidance 1 complaint
Lane Departure 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11423642 · Filed July 6, 2021
THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK…
ODI #11418720 · Filed May 27, 2021
2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.

Read all 2 complaints

Front Seat Wiring Harnesses Routed Incorrectly

NHTSA #20V444000 · Air Bags · NHTSA notice

Reported July 29, 2020 · Thor Motor Coach

Potentially affected: 463 vehicles

Thor Motor Coach campaign RC000200 · Owners notified August 13, 2020

Defect description

Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Safety consequence

If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

Manufacturer remedy

Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2021 Thor Motor Coach Delano. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2021 Thor Motor Coach Delano.

Communication; Forward Collision Avoidance; Lane Departure

ODI #11423642

Incident: June 29, 2021 · Filed: July 6, 2021

THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.

Unknown or Other

ODI #11418720

Incident: May 27, 2021 · Filed: May 27, 2021

2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.

Other Thor Motor Coach Delano model years

Check your 2021 Thor Motor Coach Delano VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thor Motor Coach Delano at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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