NHTSA vehicle safety data
2020 Thor Motor Coach Axis Recalls & Complaints
The 2020 Thor Motor Coach Axis has 4 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Thor Motor Coach dealer.
NHTSA recall and complaint data for the 2020 Thor Motor Coach Axis. Recall data is refreshed daily from NHTSA.
2020 Thor Motor Coach Axis owner complaints
Owners have filed 1 complaint with NHTSA about the 2020 Thor Motor Coach Axis, describing incidents dated April 27, 2021.
Most-cited components
- Forward Collision Avoidance 1 complaint
- Service Brakes 1 complaint
Newest complaints
ODI #11415429 · Filed
THIS IS A FORD E350 CHASSIS IN A 2021 THOR AXIS MOTOR COACH. A SERVICE ADVANCETRAC MESSAGE ALONG WITH A CURVY HIGHWAY SYMBOL COMES ON WHILE DRIVING STEADY. WHEN I SHUT THE ENGINE DOWN AND RESTART, IT CLEARS.
Heat Shield Missing Between LP Tank and Muffler
NHTSA #21V441000 · Equipment — Recreational Vehicle/Trailer — LPG Systems — Tank Assembly · NHTSA notice
Reported June 10, 2021 · Thor Motor Coach
Potentially affected: 321 vehicles
Repair completion: 69.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Thor Motor Coach campaign RC000228 · Owners notified July 22, 2021
Defect description
Thor Motor Coach (TMC) is recalling certain 2018-2022 Axis 25.6 and 2018-2021 Vegas 25.6 motorhomes. The heat shield between the LP tank and chassis muffler was not installed.
Safety consequence
A missing heat shield increases the risk of a fire.
Manufacturer remedy
Dealers will install a heat shield, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000228.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frameless Window Glass Panels May Detach
NHTSA #20V339000 · Visibility — Glass, Side/Rear · NHTSA notice
Reported June 9, 2020 · Thor Motor Coach
Potentially affected: 71 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Thor Motor Coach campaign RC000192 · Owners notified July 10, 2020
Defect description
Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.
Safety consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.
Manufacturer remedy
TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Wire Harness May Chafe and Damage Circuits
NHTSA #20V303000 · Electronic Stability Control (ESC) · NHTSA notice
Reported May 27, 2020 · Thor Motor Coach
Potentially affected: 34 vehicles
Thor Motor Coach campaign RC000189 · Owners notified June 25, 2020
Defect description
Thor Motor Coach (TMC) is recalling certain 2020-2021 Quantum, Chateau and Four Winds, and 2020 Vegas and Axis motorhomes built on a Ford E-series chassis. A wire harness in the rear of the vehicle may contact the vehicle frame, resulting in damage to the circuits that support the fuel pump and the anti-lock braking system (ABS).
Safety consequence
Damage to the fuel pump circuit in the wiring harness could result in an unexpected engine stall. Damage to the ABS wiring can lead to reduction of ABS functionality and a loss of roll stability control (RSC) functionality. These scenarios increase the risk of a crash.
Manufacturer remedy
TMC will notify owners, and Ford dealers will inspect the wire harness for damage. If no damage is found, dealers will apply anti-abrasion tape over the area and ensure clearance to surrounding components. If damage is found, dealers will splice in new wire and apply anti-abrasion tape over the area and ensure clearance to surrounding components. All services will be performed free of charge. The recall The recall began June 25, 2020., 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000189.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driveshaft May Separate From Rear Axle
NHTSA #20V178000 · Power Train — Driveline — Differential Unit · NHTSA notice
Reported March 25, 2020 · Thor Motor Coach
Potentially affected: 22 vehicles
Thor Motor Coach campaign RC000188 · Owners notified March 19, 2020
Defect description
Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.
Safety consequence
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.
Manufacturer remedy
Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Thor Motor Coach Axis model years
Check your 2020 Thor Motor Coach Axis VIN
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