NHTSA vehicle safety data
2010 Thomas Built SAF-T-Liner C2 Recalls, Ratings & Complaints
The 2010 Thomas Built SAF-T-Liner C2 has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built dealer.
NHTSA recall and complaint data for the 2010 Thomas Built SAF-T-Liner C2. Recall data is refreshed daily from NHTSA.
STRUCTURE:BODY:ROOF AND PILLARS
NHTSA #12V296000Reported June 28, 2012 · DAIMLER TRUCKS NORTH AMERICA
Potentially affected: 1,312 vehicles
Defect description
DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 THOMAS BUILT SAF-T-LINER EF, SAF-T-LINER HDX, SAF-T-LINER C2, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2011, THROUGH APRIL 23, 2012, EQUIPPED WITH SPECIALTY MANUFACTURING INC. (SMI) PROLO ROOF HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
Safety consequence
IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
Manufacturer remedy
THOMAS BUILT BUSES WILL NOTIFY OWNERS. SMI WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT THOMAS BUILT BUSES AT 1-336-889-4871 OR SMI AT 1-800-951-7867.
Notes
DTNAS RECALL CAMPAIGN NUMBER IS FL-630.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Other Thomas Built SAF-T-Liner C2 model years
Check your 2010 Thomas Built SAF-T-Liner C2 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thomas Built SAF-T-Liner C2 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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