NHTSA vehicle safety data

2023 Thomas Built Buses SAF-T-Liner EFX Recalls, Ratings & Complaints

The 2023 Thomas Built Buses SAF-T-Liner EFX has 6 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.

NHTSA recall and complaint data for the 2023 Thomas Built Buses SAF-T-Liner EFX. Recall data is refreshed daily from NHTSA.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

NHTSA #26V086000

Reported February 13, 2026 · Daimler Trucks North America, LLC

Potentially affected: 2,843 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2026 Saf-T-Liner EFX and Saf-T-Liner HDX school buses. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.

Safety consequence

Contact with hot heating coolant may burn occupants, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

NHTSA #26V087000

Reported February 13, 2026 · Daimler Trucks North America, LLC

Potentially affected: 52 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2023-2025 Saf-T-Liner EFX and 2023-2026 Saf-T-Liner HDX vehicles. The heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartment.

Safety consequence

Contact with hot heating coolant may burn occupants, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the heater hose clamps, as necessary, free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1030.

STEERING:LINKAGES:TIE ROD ASSEMBLY

NHTSA #23V259000

Reported April 7, 2023 · Daimler Trucks North America, LLC

Potentially affected: 48 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Safety consequence

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:BODY:ROOF AND PILLARS

NHTSA #22V762000

Reported October 12, 2022 · Daimler Trucks North America, LLC

Potentially affected: 17,613 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Safety consequence

A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

NHTSA #22V517000

Reported July 20, 2022 · Daimler Trucks North America, LLC

Potentially affected: 3 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses Saf-T-Liner EFX school buses. The buses may not have a sufficient number of emergency exits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits And Window Retention And Release."

Safety consequence

An insufficient number of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury.

Manufacturer remedy

Dealers will add an emergency exit roof hatch, free of charge. All vehicles have been remedied. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL947.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

SEATS:CRITICAL FASTENERS

NHTSA #22V153000

Reported March 11, 2022 · Daimler Trucks North America, LLC

Potentially affected: 539 vehicles

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built Buses Saf-T-Liner EFX School Buses. The passenger seat mounting bolts may break due to improperly placed mounting that allows contact with the chassis cross member bolts. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 210, "Seat Belt Assembly Anchorage" and 222, "School Bus Passenger Seating and Crash Protection."

Safety consequence

A seat with broken mounting bolts may not properly restrain an occupant in a crash, increasing their risk of injury.

Manufacturer remedy

Dealers will add a spacer to provide proper clearance between the passenger seat mounting and chassis cross member bolts, free of charge. Owner notification letters were mailed June 2, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-921.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Thomas Built Buses SAF-T-Liner EFX model years

Check your 2023 Thomas Built Buses SAF-T-Liner EFX VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Thomas Built Buses SAF-T-Liner EFX at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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