NHTSA vehicle safety data
2023 Thomas Built Buses HDX Recalls, Ratings & Complaints
The 2023 Thomas Built Buses HDX has 1 NHTSA recall campaign and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Thomas Built Buses dealer.
NHTSA recall and complaint data for the 2023 Thomas Built Buses HDX. Recall data is refreshed daily from NHTSA.
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA #23V259000Reported April 7, 2023 · Daimler Trucks North America, LLC
Potentially affected: 48 vehicles
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Safety consequence
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Manufacturer remedy
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Thomas Built Buses HDX model years
Check your 2023 Thomas Built Buses HDX VIN
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