NHTSA vehicle safety data

2002 TH!NK Neighbor Recalls & Complaints

The 2002 TH!NK Neighbor has 1 NHTSA recall campaign and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized TH!NK dealer.

NHTSA recall and complaint data for the 2002 TH!NK Neighbor. Recall data is refreshed daily from NHTSA.

2002 TH!NK Neighbor owner complaints

Owners have filed 3 complaints with NHTSA about the 2002 TH!NK Neighbor, describing incidents dated September 1, 2003 to January 24, 2009.

Most-cited components

Electrical System 3 complaints
Power Train 1 complaint

Of the 3 complaints on file, 1 reports a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #10256653 · Filed January 28, 2009
THE MAIN DISPLAY CLUSTER ON THE VEHICLE SIZZLED AND POPPED UPON TURNING THE VEHICLE ON, MELTING SOME PLASTIC ALONG WITH IT. THE VEHICLE WAS ENTIRELY INOPERABLE AFTER THIS HAPPENED. HAD I BEEN DRIVING WHILE THIS HAPPENED IT COULD HAVE POTENTIALLY PRESENTED A HAZARD TO MYSELF AND OTHER MOTORISTS IF MY…
ODI #10256297 · Filed January 25, 2009
I JUST PURCHASED A 2002 FORD THINK ELECTRIC VEHICLE. THE CLUSTER IN THE DASH SIZZLED AND EMITTED SMOKE, I THINK A SMALL FIRE WAS STARTED AND WENT OUT ON IT'S OWN. THE VEHICLE LOST POWER AND COULD NOT BE MOVED UNDER IT'S OWN POWER. WHEN I STARTED CHECKING ONLINE, I WAS SHOCKED TO FIND OUT THAT THIS…
ODI #10181454 · Filed February 2, 2007
TL*- THE CONTACT OWNS AN ELECTRIC FORD THINK 2002. ON SEPTEMBER 2003 WITH APPROXIMATELY 100 MILES ON THE ODOMETER THE VEHICLE DID NOT CHARGE AS NORMAL, STILL UNDER WARRANTY IT WAS TAKEN TO THE DEALER, WHERE THE BATTERY WAS CHANGED. ON MARCH 2004 THE VEHICLE STOPPED CHARGING PROPERLY. IT WAS TAKEN TO…

Read all 3 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2002 TH!NK Neighbor in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023
- Recall 22V-063

Open and recently closed NHTSA defect investigations

FORD/ELECTRIC VEHICLES/BRAKE MASTER CYLINDER

NHTSA #02V073000 · Service Brakes, Hydraulic — Foundation Components — Master Cylinder · NHTSA notice

Reported March 11, 2002 · FORD MOTOR COMPANY

Potentially affected: 735 vehicles

Manufacturer campaign 02S35 · Owners notified March 22, 2002 · Vehicles built October 22, 2001 – February 21, 2002 (per NHTSA)

Defect description

ON CERTAIN ELECTRIC VEHICLES, THE BRAKE MASTER CYLINDER PUSHROD, WHICH CONNECTS THE BRAKE PEDAL TO THE MASTER CYLINDER, COULD FRACTURE.

Safety consequence

FRACTURE OF THE PUSHROD WOULD RESULT IN THE LOSS OF THE SERVICE BRAKES. DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER PUSHROD.

Manufacturer remedy

DEALERS HAVE BEEN NOTIFIED TO STOP SALE OF THESE VEHICLES UNTIL THE PUSHROD HAS BEEN REPLACED. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2002 TH!NK Neighbor. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2002 TH!NK Neighbor.

Electrical System

ODI #10256653

Incident: January 1, 2009 · Filed: January 28, 2009

THE MAIN DISPLAY CLUSTER ON THE VEHICLE SIZZLED AND POPPED UPON TURNING THE VEHICLE ON, MELTING SOME PLASTIC ALONG WITH IT. THE VEHICLE WAS ENTIRELY INOPERABLE AFTER THIS HAPPENED. HAD I BEEN DRIVING WHILE THIS HAPPENED IT COULD HAVE POTENTIALLY PRESENTED A HAZARD TO MYSELF AND OTHER MOTORISTS IF MY MOMENTUM ALONE WERE NOT SUFFICIENT TO MOVE TO THE SIDE OF THE ROAD. *TR

Power Train; Electrical System

ODI #10256297

Fire

Incident: January 24, 2009 · Filed: January 25, 2009

I JUST PURCHASED A 2002 FORD THINK ELECTRIC VEHICLE. THE CLUSTER IN THE DASH SIZZLED AND EMITTED SMOKE, I THINK A SMALL FIRE WAS STARTED AND WENT OUT ON IT'S OWN. THE VEHICLE LOST POWER AND COULD NOT BE MOVED UNDER IT'S OWN POWER. WHEN I STARTED CHECKING ONLINE, I WAS SHOCKED TO FIND OUT THAT THIS IS EXTREMELY COMMON PROBLEM. I AM CERTAINLY NO SAFETY EXPERT, BUT IT WOULD SEEM TO ME THAT HAVING A COMPONENT BURN UP IN THE DASH, SIZZLING AND SMOKING THAT CAUSES A SUDDEN LOSS OF ELECTRICAL AND DRIVE POWER WOULD BE A SAFETY ISSUE. AGAIN, THIS IS EXTREMELY COMMON FOR THE FORD THINK AND IT'S ONLY A MATTER OF TIME UNTIL SOMEONE GETS HURT. I UNDERSTAND THERE IS A NEW REVISED CLUSTER FROM FORD, BUT IT TOO HAS THE VERY SAME PROBLEM. *TR

Electrical System

ODI #10181454

Incident: September 1, 2003 · Filed: February 2, 2007

TL*- THE CONTACT OWNS AN ELECTRIC FORD THINK 2002. ON SEPTEMBER 2003 WITH APPROXIMATELY 100 MILES ON THE ODOMETER THE VEHICLE DID NOT CHARGE AS NORMAL, STILL UNDER WARRANTY IT WAS TAKEN TO THE DEALER, WHERE THE BATTERY WAS CHANGED. ON MARCH 2004 THE VEHICLE STOPPED CHARGING PROPERLY. IT WAS TAKEN TO THE DEALER ,WHERE THEY REPLACED THE BATTERY. SUBSEQUENTLY, THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOR THE SAME PROBLEM ON JULY 2004, OCTOBER 2004, MARCH 2005, JUNE 2005, OCTOBER 2005, APRIL 2006, AND NOVEMBER 2006. THE WARRANTY EXPIRED ON OCTOBER 2005. THE VEHICLE WAS AT THE DEALER FOR THE SAME PROBLEM SINCE NOVEMBER 2006, BECAUSE THE DEALERSHIP REFUSED TO REPLACE THE BATTERY WITHOUT A $1700.00 FEE. THE CONTACT FILED A COMPLAINT SINCE THIS PROBLEM WAS ONGOING SINCE THE VEHICLE WAS PURCHASED, THE CONTACT WANTED THE BATTERY TO BE REPLACED OR FIXED AT NO CHARGE. THE NUMBER OF OCCURRENCES WAS 9. *AK

Check your 2002 TH!NK Neighbor VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your TH!NK Neighbor at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a TH!NK VIN